Travis Holmes
Summary
Dynamic professional with a proven track record at Chili's Bar And Grill, excelling in team leadership and customer service. Successfully implemented operational improvements that boosted customer satisfaction and trained staff on food safety standards. Skilled in inventory management, fostering loyalty through exceptional client engagement and mentoring junior associates.
Overview
7
7
years of professional experience
Work History
Manager in Training
Chili's Bar And Grill - Brinker International
01.2020 - Current
- Led training programs for new staff, enhancing onboarding efficiency and team integration.
- Monitored inventory levels to ensure optimal stock availability and minimize waste.
- Implemented operational improvements that increased customer satisfaction ratings and service speed.
- Trained staff on menu knowledge and food safety standards, ensuring compliance with company policies.
- Established workflow processes that improved kitchen operations and reduced order turnaround times.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
Retail Sales Associate
Palm Beach Tan
03.2018 - 01.2020
- Provided exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Managed inventory levels, ensuring accurate stock availability and efficient product displays.
- Trained and mentored new sales associates on company policies and customer engagement techniques.
Education
Humanities
Anally High School
Sebastopol, CA06-2018
Skills
- Team leadership
- Client account management
- Experienced in technical applications
- Quality management
- Inventory management
- Customer service
Timeline
Manager in Training
Chili's Bar And Grill - Brinker International
01.2020 - Current
Retail Sales Associate
Palm Beach Tan
03.2018 - 01.2020
Humanities
Anally High School
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