Travis Hunter

Operate multiple small businesses focused on consumer services, retail operations, and product distribution.

• Manage all aspects of daily operations, including finance, staffing, compliance, customer service, and vendor relations.
• Lead a combined team of over 20 employees, ensuring smooth operations across multiple locations.
• Implement workflow improvements and process automation to enhance operational efficiency.
• Oversee budgeting, purchasing, inventory, and financial performance across business units.
• Maintain high standards of service quality, brand reputation, and customer experience.
• Implemented marketing campaigns to promote products and services effectively.

Private real estate investment company specializing in long-term rental properties.

• Acquire, renovate, and manage residential rental properties for long-term cash flow, and equity growth.
• Handle tenant relations, maintenance scheduling, financing, and portfolio management.
• Maintain strong occupancy, and consistent operational performance.

• Managed complex commercial auto claims for business policyholders.
• Coordinated with business owners, legal representatives, and repair vendors to resolve high-value and multi-party claims.
• Ensured compliance with internal standards and state regulatory requirements.
• Achieved repeat business and referrals through personalized services.
• Recognized for accuracy, professionalism, and efficiency.

• Oversaw regional repair networks and contractor performance for auto claims.
• Improved cycle times and customer satisfaction through proactive vendor management.
• Conducted inspections, wrote and reviewed estimates, and ensured consistent repair quality.
• Assisted in developing procedures for improved efficiency of managed repair operations.
• Served as a point of contact for customers throughout the repair process.

• Investigated and analyzed auto insurance claims to determine coverage, liability, and accuracy.
• Analyzed policy language to ensure compliance with state regulations and company policies.
• Communicated effectively with policyholders, explaining claim processes and decisions clearly.
• Reviewed repair estimates from vendors for accuracy and compliance with policies.
• Consistently met quality, timeliness, and customer service benchmarks.

• Supported day-to-day operations, estimating, and project coordination while completing a degree.
• Assisted with vendor relations, scheduling, and materials management.
• Communicated with subcontractors to ensure timely completion of work assignments.