Travis Jones
Severna Park,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Independent Business Owner
Amway
Baltimore, MD
04.2012 - Current
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by delivering top-quality products and services, ensuring repeat business from satisfied clients.
- Mentored junior staff members, fostering a supportive work environment that encouraged professional development and growth opportunities within the company.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Warehouse Assistant
Atlas Tile
Arnold, MD
07.2022 - 06.2024
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Measured and cut tile using a wet saw to accurately minimize waste and ensure precise fit
- Collaborated with clients to select the product to best meet their needs
- Maintained inventory to ensure product accessability
Assistant Manager
Variety Wholesalers
Baltimore, MD
10.2021 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Quality Specialist
Sleep Number
Odenton, MD
07.2019 - 10.2020
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
- Managed a team of quality technicians, providing coaching and guidance for professional development and improved performance.
- Ensured compliance with industry standards by conducting thorough audits and recommending corrective actions.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Addressed non-conformance issues, pausing production to correct errors.
Recondition Technician
Coca Cola Bottling Co
Annapolis, MD
06.2007 - 03.2018
- Increased customer satisfaction by performing detailed inspections on equipment to ensure high-quality reconditioning work was completed.
- Assisted customers with inquiries regarding the reconditioning process, providing knowledgeable information about services offered and their benefits.
- Repaired and replaced worn and damaged components.
- Maximized efficiency in the workplace by maintaining organization of tools, equipment, parts, and workspace to minimize downtime between tasks.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Assisted in the onboarding of new team members
Education
General Studies
Anne Arundel Community College
Arnold, MDHigh School Diploma -
Severna Park High School
Severna Park, MD06.2002
Skills
- Staff Training and Development
- Small business operations
- Quality Assurance
- Customer Service
- Client Account Management
- Team Leadership
- Inventory Tracking and Management
- Six Sigma Certification
Certification
Six Sigma Certification
Timeline
Warehouse Assistant
Atlas Tile
07.2022 - 06.2024
Assistant Manager
Variety Wholesalers
10.2021 - 05.2022
Quality Specialist
Sleep Number
07.2019 - 10.2020
Independent Business Owner
Amway
04.2012 - Current
Recondition Technician
Coca Cola Bottling Co
06.2007 - 03.2018
General Studies
Anne Arundel Community College
High School Diploma -
Severna Park High School