Travis Kirtley
Ramona,CA
Summary
I am an outgoing person who enjoys interacting with people and helping to achieve goals. My job history has focused largely on technical skills, customer service, sales, and learning tasks quickly. I am focused on doing a job well, and often find myself in leadership positions. As well as being a leader, I can also step back and work with others to help achieve the best possible outcome. I thrive in situations where I am depended upon and have responsibilities.
Overview
21
21
years of professional experience
Work History
Service Communicator
The Auto Works
01.2022 - Current
- Focus on sales and problem solving during repair on the customers car, as well as advising the customer of the best approach to their repair
- Other duties include, putting together est
- For repairs, paying shop bills, delegating work to the techs, writing the shop schedule, ordering and receiving parts, interviewing new applicants, and receiving customers in and checking them out when their cars are done.
Service Advisor
Hawthorne Cat
01.2017 - 01.2021
- Focus on sales and problem solving during repair on the customers machines, as well as advising the customer of the best approach to their repair
- Other duties include, putting together est
- For repairs, delegating work to the techs, writing the shop schedule, ordering and receiving parts, collecting payments or PO#'s, and receiving customers in and checking them out when their machines are done.
Flat Rate Technician
Land Rover of San Diego
01.2014 - 01.2017
- Used car reconditioning, bumper-to-bumper diagnosis and repairs, doing recalls, oil changes, brakes, transmission services, dif
- Services, tires, scheduled maintenance, engine swaps, valve covers, windshield replacements, to many duties to list.
Flat Rate Technician
BMW of Escondido
01.2011 - 01.2014
- Used car reconditioning, bumper-to-bumper diagnosis and repairs, doing recalls, oil changes, brakes, transmission services, dif
- Services, tires, scheduled maintenance, engine swaps, valve covers, windshield replacements, to many duties to list.
General Service Tech
Jack Powell
01.2010 - 01.2011
- Doing recalls, oil changes, brakes, transmission services, dif
- Services, tires, scheduled maintenance etc.
Sales Manager
Cardiff Classics
Encinitas
01.2008 - 01.2009
- New and used car sales including full write ups of deals
- Service the cars as needed when they come in
- Manage the lot attendants.
Service Manager
Firestone
San Diego
01.2004 - 01.2008
- Focus on sales and problem-solving during repair on the customers car, as well as advising the customer of the best approach to their repair
- Other Duties include, putting together est
- For repairs, paying shop bills, delegating work to the techs, writing the shop schedule, ordering and receiving parts, interviewing new applicants, and receiving customers in and checking them out when their cars are done.
Education
Focus Major, Computer Science -
California State San Marcos
San Marcos, CA12.2001
Focus Major, Liberal Arts -
Southern Utah University
Cedar City, UT12.1997
General Education -
Poway High School
Poway, CA12.1996
Skills
- Verbal Communication
- Nonverbal Communication
- Assertiveness
- Internal Communications
- Photography
- Customer Service
- Time Management
- Social Media Marketing
- Product and Service Promotion
- Social Media Management
- Social Media Monitoring
- Digital Communications
- Multitasking
- Active Listening
- Relationship Building
References
Ryan Dawson, Friend, 20, (619) 540 4226, Sean Zanderson, Friend, 19, (760) 889 0692, Mark Sheperd, Tech BMW, (619) 985 6352, Melissa Borges, Office Manager Auto Works, (760) 789 3106, Pablo Lamchin, Shop Lead Hawthorne, (858) 649 3696
Timeline
Service Communicator
The Auto Works
01.2022 - Current
Service Advisor
Hawthorne Cat
01.2017 - 01.2021
Flat Rate Technician
Land Rover of San Diego
01.2014 - 01.2017
Flat Rate Technician
BMW of Escondido
01.2011 - 01.2014
General Service Tech
Jack Powell
01.2010 - 01.2011
Sales Manager
Cardiff Classics
01.2008 - 01.2009
Service Manager
Firestone
01.2004 - 01.2008
Focus Major, Computer Science -
California State San Marcos
Focus Major, Liberal Arts -
Southern Utah University
General Education -
Poway High School