Travis Lawson
Bassett,VA
Summary
Accomplished business leader with a proven track record at TL Bricks LLC, adept in operations management and customer relations. Spearheaded initiatives that significantly enhanced operational efficiency and client satisfaction. Skilled in financial management and employee development from multiple different work places, fostering strong team dynamics and achieving notable business growth.
Overview
10
10
years of professional experience
Work History
Owner
TL Bricks LLC
10.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Shift Sergeant
Henry County Sheriff's Office
03.2020 - 10.2022
- Conducted thorough investigations into allegations of misconduct, maintaining integrity within the department by holding officers accountable for their actions.
- Increased community engagement by initiating outreach programs that fostered strong relationships between law enforcement and residents.
- Evaluated ongoing training needs for officers, ensuring continued professional development and improved skillsets.
- Collaborated with fellow sergeants in developing and updating department policies, promoting a cohesive work environment.
- Maintained officer morale through open communication channels, consistently addressing concerns or suggestions from team members.
- Addressed personnel issues promptly and fairly, resolving conflicts within the team while upholding department standards.
Quality Assurance Manager
Bassett Mirror
01.2015 - 03.2020
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
Shipping and Receiving Associate
Bassett Mirror
06.2014 - 01.2015
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
- Streamlined shipping processes by implementing efficient packing techniques and inventory management.
- Maintained precise records for all incoming and outgoing shipments, minimizing discrepancies and losses.
Education
No Degree - Logistics
Richard Bland College Of William And Mary
Richmond, VAHigh School Diploma -
Bassett High School
Bassett, VA06-2014
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business management
- Staff management
- Financial management
- Business launch
- Employee development
Timeline
Owner
TL Bricks LLC
10.2022 - Current
Shift Sergeant
Henry County Sheriff's Office
03.2020 - 10.2022
Quality Assurance Manager
Bassett Mirror
01.2015 - 03.2020
Shipping and Receiving Associate
Bassett Mirror
06.2014 - 01.2015
No Degree - Logistics
Richard Bland College Of William And Mary
High School Diploma -
Bassett High School
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