Travis Leinenbach
Hammondsport
Summary
Resourceful Mobile Sales Associate known for high productivity and efficiency in completing tasks. Specialized in customer relationship management, product knowledge dissemination, and sales strategy implementation. Excel in communication, problem-solving, and adaptability, ensuring success in fast-paced retail environments.
Overview
6
6
years of professional experience
Work History
Mobile Sales Associate
T-Mobile
Hammondsport
03.2026 - Current
- Engaged customers to identify their mobile needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
- Educated customers on plans, devices, and accessories available at T-Mobile.
- Advised customers on the latest trends in technology and recommended upgrades when applicable.
- Collaborated with team members to meet daily sales goals and objectives.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Provided technical support for customer inquiries regarding mobile device functions.
Lead Bartender
Village Tavern
Hammondsport
03.2025 - 12.2025
- Supervised bar operations during peak hours and ensured smooth workflow.
- Trained new staff on drink recipes and customer service techniques.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Crafted specialty cocktails that aligned with Village Tavern's seasonal menu themes.
- Assisted in developing promotional drink specials to attract more customers.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Created signature beverages to increase revenue and patron loyalty.
Bartender
TimberStone Grill
Hammondsport
05.2024 - 03.2025
- Prepared and served a variety of beverages to customers at TimberStone Grill.
- Maintained cleanliness and organization of the bar area during busy shifts.
- Engaged with customers to enhance their dining experience at TimberStone Grill.
- Managed inventory by restocking supplies and tracking usage levels regularly.
- Demonstrated knowledge of cocktail recipes and bar equipment used in service.
- Handled cash transactions accurately while maintaining a balanced cash register.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
McDonald’s Crew Trainer
Mcdonalds
Hammondsport
02.2022 - 04.2024
- Trained new crew members on operational procedures and customer service standards.
- Supervised daily workflow to ensure efficient service during peak hours.
- Coordinated team schedules to maintain adequate staffing levels throughout shifts.
- Conducted performance evaluations for crew members to support development and improvement.
- Implemented training programs focused on food safety and sanitation practices.
- Assisted in inventory management and supply ordering for daily operations.
- Resolved customer complaints by providing effective solutions and ensuring satisfaction.
- Promoted teamwork by fostering a positive work environment among crew members.
- Instructed new team members on correct procedures for operations.
OSL Sales Expert
OSL Retail Services
Hammondsport
02.2020 - 05.2022
- Engaged customers to understand needs and recommend suitable products.
- Demonstrated product features to enhance customer understanding and engagement.
- Provided excellent customer service to foster loyalty and repeat business.
- Collaborated with management to develop effective sales strategies.
- Trained new team members on sales techniques and product knowledge.
- Analyzed customer feedback to improve service delivery and offerings.
- Managed inventory and ensured product availability on the sales floor.
- Utilized point-of-sale systems for efficient transaction processing and reporting.
Education
Hammondsport Central School
Hammondsport, NYSkills
- Sales strategies
- Product demonstration
- Customer engagement
- Product training
- Relationship management
- Client building
- Team collaboration
- Effective communication
- Conflict resolution
- Problem solving
- Brand awareness
- Goal oriented
Timeline
Mobile Sales Associate
T-Mobile
03.2026 - Current
Lead Bartender
Village Tavern
03.2025 - 12.2025
Bartender
TimberStone Grill
05.2024 - 03.2025
McDonald’s Crew Trainer
Mcdonalds
02.2022 - 04.2024
OSL Sales Expert
OSL Retail Services
02.2020 - 05.2022
Hammondsport Central School