Travis Carter
Plattsburgh,NY
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
20
20
years of professional experience
Work History
Sales Manager
Day Brothers Boats And Marine Supplies
05.2022 - Current
- Rolled out a marketing and service campaign to expand into premium bass boat sales while providing superior customer support
- Developed policies and procedures to streamline sales and service
- Increased sales by 80% in the first year
- Increased customer service ratings by 35% in the first year
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Sales Manager
Bank Of England
07.2015 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Built relationships with customers and community to establish long-term business growth.
Sr Loan Officer
Inland Bank
05.2012 - 08.2015
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed and maintained relationships with local real estate agents.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
Loan Officer
Lake City Mortgage
05.2003 - 06.2012
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
Education
Bachelor Of Business Administration - Business And Marketing
New Hampshire College
Manchester 05.2002
Skills
- Sales Presentation
- Territory Expansion
- Consultative Selling
- B to B Sales
- Promotions and Marketing Strategies
- Verbal and Written Communication
- Analytical Problem Solver
- Advanced Salesforcecom
- Database Management
- CRM Software
- Complex Project Negotiations
- Strategic Partnership
- Sales Process Engineering
- Engineering Team Support
- Automation
- Software Functionality Feedback
- Hardware and Software Optimization
- Website Structure
- Workflow Processes
- Networking Events
- MS Office
- Computer Networking
- Web Traffic
- Software System Design
- Microsoft Project
- SEO Strategies
- Marketing Analytics
Timeline
Sales Manager
Day Brothers Boats And Marine Supplies
05.2022 - Current
Sales Manager
Bank Of England
07.2015 - Current
Sr Loan Officer
Inland Bank
05.2012 - 08.2015
Loan Officer
Lake City Mortgage
05.2003 - 06.2012
Bachelor Of Business Administration - Business And Marketing
New Hampshire College
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