Travis Mumphrey
Las Vegas,NV
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Overview
2
2
years of professional experience
Work History
Sales Associate Team Leader
DBA Business Centre
04.2022 - 09.2022
- Maintained current knowledge of evolving changes in marketplace.
- Prepared merchandise for sales floor by pricing or tagging.
- Presented professional image consistent with company's brand values.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers and community to promote long term business growth.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Contributed to event marketing, sales and brand promotion.
Sales Service Associate
DaRetro Way Apparel
04.2021 - 10.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
Internship Student
Extreme Virtual Recruiting
04.2020 - 08.2020
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Completed human resource operational requirements by scheduling and assigning employees.
Education
Bachelor of Science - Communications
05.2023
No Degree - Business And Managerial Economics
01.2020
High School Diploma -
05.2019
- Honors International Baccalaureate Program
- Football Scholarship Recipient
- 3.5 GPA
- Ranked in Top 25% of class
- Extracurricular Activities: Football
- Elected Captain of Football Team
- Elected to President for Student Government in 2019
Skills
- Strong Communication and Interpersonal Skills
- Building Customer Loyalty
- Sales Goal Attainment
- Computer Proficiency and Microsoft Office
- Credit and Cash Transactions
- Customer Service
- Client Service
Timeline
Sales Associate Team Leader - DBA Business Centre
04.2022 - 09.2022
Sales Service Associate - DaRetro Way Apparel
04.2021 - 10.2021
Internship Student - Extreme Virtual Recruiting
04.2020 - 08.2020
Mississippi Valley State University - Bachelor of Science, Communications
University of Nevada - Las Vegas - No Degree, Business And Managerial Economics
John Ehret High School - High School Diploma,
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