Dynamic professional with a proven track record, excelling in coaching and mentoring teams to enhance efficiency. Skilled in route optimization and problem-solving, I successfully increased dock productivity and maintained high standards in inventory management. Committed to delivering exceptional customer care while driving profitability and team performance.
Overview
8
8
years of professional experience
Work History
Dock Router
Uline
03.2025 - Current
Helped to provide and maintain a high standard for a newly created position on the I7 dock
Aid in development of dock employees including training of new dock router
Assisted in the increase in efficiency of the I7 dock by helping raise skids per trailer
Assist leadership in the supervision of loaders to ensure safe and efficient operation on the dock
Communicate with carriers to ensure trailers are picked up in a timely manner
Picker/Packer
Uline
05.2022 - 03.2025
Maintained an efficiency and error rate in line with Top Dog standards
Made sure all skids and packages were shipped to Uline Standards
Adaptable and willing to change job functions to help production numbers in different areas of the warehouse
Assistant General Manager
Cafe ML (Roberts Restaurant Group)
10.2018 - 10.2021
Increased profit margins and sales through the COVID-19 pandemic
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
Mentored and motivated team members to achieve challenging business goals
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
Immediately resolved issues with patrons by employing careful listening and communication skills
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
Oversaw food preparation and monitored safety protocols
Purchased Liquor, Wine and Bear while cultivated strong vendor relationships
Restaurant Manager
Streetside Seafood (Roberts Restaurant Group)
01.2018 - 10.2018
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
Managed schedules, accepted time off requests and found coverage for short shifts
Excelled in every store position and regularly backed up front-line staff
Trained and mentored new employees to maximize team performance
Assigned tasks to employees and oversaw opening and closing of restaurant
Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings
Cross-trained crew members on different duties to increase coverage
Checked and monitored inventory levels to reorder items.
Undergraduate Research Student at University of Wisconsin-Parkside Biological Sciences DepartmentUndergraduate Research Student at University of Wisconsin-Parkside Biological Sciences Department