Travis Nesbitt
Chicago,IL
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
16
16
years of professional experience
Work History
Bartender
Doc Bs Restaurant
07.2025 - Current
- Crafted and served diverse cocktail menu, ensuring high-quality presentation and taste.
- Trained new staff on beverage preparation techniques and customer service standards.
- Monitored bar inventory levels, ordering supplies to maintain optimal stock availability.
- Implemented efficient workflow processes, enhancing speed of service during peak hours.
Sales Representative
Rai Media
03.2024 - 07.2025
- Conducted outbound calls to prospective clients, promoting products and services effectively.
- Resolved customer inquiries and objections, fostering positive relationships with potential clients.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Talk to new clients to support non profit campaigns every month by paying for radio air time that month.
Junior Sales Consultant
Yelp
08.2022 - 02.2024
- MAKE OVER 80 CALLS DAILY AND PROSPECT NEW LEADS
- HIT QUOTA GOALS EVERY MONTH
- WORK FROM HOME
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Managed client accounts, ensuring timely follow-ups and service delivery.
- Provided training support to new team members on sales techniques and tools.
Bartender
Doc B’s Fresh Kitchen
02.2018 - 01.2020
- Trained six new bartenders in 2018 to increase knowledge of drink preparation and up selling techniques.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Up sold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases of forty percent.
- Responsible for a full range of customer bar services in a fast paced environment.
Head Bartender
Imperial Llamain
04.2017 - 01.2018
- Created signature cocktails to complement seasonal menu changes and drive bar revenue.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Continued learning the art of mixology and hospitality.
Bartender
Revival Food Hall
05.2016 - 03.2017
- Produced and balanced daily and weekly sales reports to assess and coordinate staff.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
- Worked with experienced bartenders, learned the basics of the hospitality industry and created several new house cocktails.
Customer Service Representative
Sliver Fern
09.2014 - 12.2014
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Cold Calling door to door sale
- Build new relationships through marketing a new campaign
Customer Service Associate
RadioShack Corp.
01.2010 - 02.2012
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Exceeded month to month service goals while leveraging customer service, sales and employee management best practices.
- Promote within the company in a week from entry level to customer service representative.
Education
Associate Degree - Business Management
City Colleges of Chicago - Wilbur Wright College
Chicago, IL06.2012
Skills
- Inbound and outbound calling
- MS Office proficiency
- Promote different social events
- Customer service expertise
- Sales expertise
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Customer service
- Direct Sales
- Hospitality and accommodation
Accomplishments
Bassett Certified
Food Handled Certified
Timeline
Bartender
Doc Bs Restaurant
07.2025 - Current
Sales Representative
Rai Media
03.2024 - 07.2025
Junior Sales Consultant
Yelp
08.2022 - 02.2024
Bartender
Doc B’s Fresh Kitchen
02.2018 - 01.2020
Head Bartender
Imperial Llamain
04.2017 - 01.2018
Bartender
Revival Food Hall
05.2016 - 03.2017
Customer Service Representative
Sliver Fern
09.2014 - 12.2014
Customer Service Associate
RadioShack Corp.
01.2010 - 02.2012
Associate Degree - Business Management
City Colleges of Chicago - Wilbur Wright College