Travis Pintos
West Palm Beach
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Server
Luigi Di Roma
11.2017 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders to guests.
- Learned menu items thoroughly to accurately inform guests and recommend dishes.
- Handled cash transactions efficiently, ensuring accuracy in processing payments.
- Supported team members during peak hours by managing table assignments effectively.
- Adhered to safety and sanitation standards to maintain a clean dining environment.
Server
Carrabba's Restaurant
11.2011 - 11.2017
- Engaged with guests to foster a welcoming atmosphere, enhancing overall satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales Associate
Joann Fabrics
05.2011 - 10.2011
- Fostered strong customer relationships, enhancing loyalty and retention.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Trained new sales associates on product knowledge and effective sales techniques.
- Executed merchandising strategies to maximize product visibility and sales performance.
Education
High School Diploma -
Park Vista
Boynton Beach, FL05-2009
No Degree -
Palm Beach State College
Lake Worth, FL01-2012
Skills
- Customer service
- Cash handling
- POS system
- Food safety standards
- Team collaboration
- Conflict resolution
- Cleanliness maintenance
- Time management
- Communication skills
- Strong work ethic
Timeline
Server
Luigi Di Roma
11.2017 - Current
Server
Carrabba's Restaurant
11.2011 - 11.2017
Sales Associate
Joann Fabrics
05.2011 - 10.2011
High School Diploma -
Park Vista
No Degree -
Palm Beach State College