Travis Read
Pearland,TX
Summary
Inside Sales Supervisor (2017-present) has extensive experience managing and organizing over 150 warranties monthly for Century A/C stores across Houston. Demonstrates success in team leadership, training, and customer feedback resolution. Skilled in customer relationship building, problem-solving, and effective communication, bringing a strong commitment to advancing team performance.
Overview
20
20
years of professional experience
Work History
Inside Sales Supervisor
Century A/C Supply
Houston, TX
01.2017 - Current
- In charge of and responsible for the proper training and organization of the counter sales division.
- Takes initiative to learn new tasks and procedures that would assist overall branch and their sales process.
- Holds himself accountable, and those under his supervision accountable, for their work performance.
- Strong and keeps composure in stressful situations, and is able to keep a level head when making tough decisions.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
Inside Sales Representative / Warranty Supervisor
Century A/C Supply
Houston, TX
01.2013 - 01.2017
- Processed and completed direct instructions from manager, while providing proper time management of tasks issued.
- Showed competence in training classes and the retention of related training.
- Top performer for many consecutive months, with the best customer feedback.
- Provided customers with product information, pricing and availability.
- Maintained detailed records of customer interactions, orders and account status updates.
- Assisted in resolving customer complaints in a prompt manner.
Shipping and Receiving Associate
Century A/C Supply
Houston, TX
01.2012 - 01.2013
- Showed attention to detail when checking in orders from vendors and suppliers.
- Responsible for the shipment and receiving of merchandise for the Distribution center for the greater Houston area for the company.
- Responsible for the accuracy of the inventory of over multiple million dollars' worth of inventory.
- Loaded and unloaded trucks using a forklift or pallet jack in a safe manner.
- Communicated with vendors regarding backorders, damages, shortages, returns and other issues related to receiving process.
- Tracked shipments to confirm delivery times and locations.
Intercompany Transfers Associate
Century A/C Supply
Houston, TX
01.2011 - 01.2012
- Was instrumental in the accountability of the inventory distribution to the outer sales locations with the least number of errors to date.
- Used incredible time management skills, even under extreme pressure, to meet shipping deadlines.
General Warehouse Associate
Century A/C Supply
Houston, TX
01.2010 - 01.2011
- Received and processed incoming shipments, verifying accuracy of items received against purchase orders.
- Operated powered industrial vehicles such as forklifts to transport goods within the warehouse.
- Organized warehouse areas by moving materials into designated locations using hand trucks or pallet jacks.
- Performed cycle counts of product in inventory to maintain accurate stock levels and identified discrepancies for investigation.
- Assembled customer orders from stock and packaged them for shipment according to established procedures.
Corporal (Cpl)
United States Marine Corps
05.2004 - 08.2008
- Two deployments in support of Operation Iraqi Freedom with counterintelligence.
Education
High School Diploma -
Clear Creek High School
League City Tx06.2004
Skills
- Customer Relationship Building
- Leadership Development
- Motivational Skills
- Problem-solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Active Listening
- Task Management
Timeline
Inside Sales Supervisor
Century A/C Supply
01.2017 - Current
Inside Sales Representative / Warranty Supervisor
Century A/C Supply
01.2013 - 01.2017
Shipping and Receiving Associate
Century A/C Supply
01.2012 - 01.2013
Intercompany Transfers Associate
Century A/C Supply
01.2011 - 01.2012
General Warehouse Associate
Century A/C Supply
01.2010 - 01.2011
Corporal (Cpl)
United States Marine Corps
05.2004 - 08.2008
High School Diploma -
Clear Creek High School
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