Travis Reed
Kimberling City,MO
Summary
Dynamic operations leader with a proven track record at Better Collective, excelling in strategic planning and process optimization. Skilled in resource allocation and KPI tracking, I foster strong customer relationships while driving organizational growth. Adept at hiring and onboarding, I deliver impactful results through effective team collaboration and innovative solutions.
Overview
15
15
years of professional experience
Work History
Director of Operations
Better Collective
05.2021 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Product Manager
Action Network
10.2017 - 05.2021
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Prioritized roadmap in order to achieve product goals and metrics.
Product Associate
Sports Insights
08.2010 - 10.2017
- Evaluated competitor offerings to identify potential gaps in the market that could be exploited for our products'' advantage.
- Provided exceptional customer service through timely communication, addressing concerns promptly while building strong relationships with clients.
- Managed a diverse portfolio of products, skillfully balancing competing priorities to meet deadlines and deliver results.
- Increased product sales by developing and implementing effective marketing strategies.
Education
Bachelor of Science - Engineering Management
Missouri S&T
Rolla, MOSkills
- Process Optimization
- Operations oversight
- Strategic planning and execution
- Resource allocation
- KPI tracking
- Hiring and onboarding
- Proficient in Excel
- Customer relations
Timeline
Director of Operations
Better Collective
05.2021 - Current
Product Manager
Action Network
10.2017 - 05.2021
Product Associate
Sports Insights
08.2010 - 10.2017
Bachelor of Science - Engineering Management
Missouri S&T
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