Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Loaner Car Concierge
Walter's Mercedes-Benz Of Riverside
06.2020 - Current
Enhanced customer experiences by providing personalized recommendations and assisting with their loaner car reservations.
Streamlined communication between departments, ensuring efficient service delivery to customers.
Maximized customer satisfaction by promptly addressing concerns and resolving issues and disputes.
Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Education
High School Diploma -
Woodcrest Christian High School
Riverside, CA
05.2020
Skills
Customer Service
Multitasking Abilities
Product Knowledge
Active Listening
Time Management
Customer Relations
Problem Solving
Organization
Professionalism
Critical Thinking
References
References available upon request.
Timeline
Loaner Car Concierge
Walter's Mercedes-Benz Of Riverside
06.2020 - Current
High School Diploma -
Woodcrest Christian High School
Similar Profiles
Joseph SandyJoseph Sandy
Service Advisor at Walter's Mercedes-BenzService Advisor at Walter's Mercedes-Benz
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea