Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Travis Smith

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Market Manager

Walmart Inc.
10.2022 - Current
  • Increased market share by identifying and capitalizing on emerging market trends.
  • Implemented strategic marketing campaigns for improved brand recognition and customer acquisition.
  • Managed annual budget allocations, ensuring effective resource utilization for maximum ROI.
  • Established performance metrics to measure success and drive continuous improvement efforts.
  • Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.

Market Manager

Wal-Mart Stores, Inc.
10.2019 - 10.2022
  • Manage Multiple units at a high level
  • Maintain profit and sales plan above 100% YTD
  • Led the Region in Customer experience scores
  • Highest Associate engagement scores each of the past 4 years
  • Named Market Manager of the year for three consecutive years (2019, 2020, 2021)
  • Increase Clean, Fast, Friendly scores for the market
  • Provide supervision and development opportunities for management and hourly associates in the market
  • Upholds the company's Open-Door Policy
  • Drive P&L execution to lead region three of the past five years
  • Cohort leader for Leadership academy (Graduate 8/2015)
  • Hit shrink goals for the year, reducing shrink by over 1 million LY.
  • Established performance metrics to measure success and drive continuous improvement efforts.
  • Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.

Store Manager

Wal-Mart
01.2011 - 01.2013
  • Trained, coached and mentored staff to ensure smooth adoption of new programs
  • Exceeded company objectives for sales and profit every year as a store manager
  • Helped associates receive a MyShare payout 7 of 8 quarters
  • Increased profits by developing, initiating, and managing backroom programs and reducing/controlling inventory levels while increasing sales
  • Models, enforces, and provides direction and guidance to hourly associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Store Manager

Wal-Mart
01.2009 - 01.2011
  • Managed team of over 400 Associates and sales of over 80 million
  • Helped associates receive a myshare payout every quarter
  • Successfully led the backroom projects as Store, Market and Region champion.

Store Manager

Wal-Mart
01.2007 - 01.2009
  • Managed team of 200 associates and sales over 35 million
  • Exceeded sales and profit goals every quarter
  • Named Store manager of the year for the Market
  • Managed P&L allowing store to make over a million dollars for the first time
  • Controlled shrink at a high level leading the Region.

Education

Bachelor of Business - Business Management

Southern New Hampshire University
Hooksett, NH
04.2024

Cohort Leader And Graduate - Leadership Academy

Leadership Academy
Bentonville, AR
06.2015

Business and marketing with an emphasis on international business and Spanish. -

Salt Lake Community College
Taylorsville, Utah

Skills

  • Inventory control
  • Budget development
  • Workforce Development
  • Leadership Development
  • Compliance Monitoring
  • Multi-Unit Management
  • P&L Management
  • Communication Skills
  • Problem Resolution
  • Schedule Coordination
  • Bi-Lingual: English / Spanish
  • Strategic Planning

Affiliations

  • The Church of Jesus Christ of Latter-day Saints. Involved in Church leadership which includes but is not limited to: Counseling, Organizing, Public speaking and Community outreach.
  • Involved with the:
  • Rotary club
  • Chamber of Commerce.
  • Greater Boston Food Bank
  • The Open-Door food pantry

Languages

Spanish
Full Professional

Timeline

Market Manager

Walmart Inc.
10.2022 - Current

Market Manager

Wal-Mart Stores, Inc.
10.2019 - 10.2022

Store Manager

Wal-Mart
01.2011 - 01.2013

Store Manager

Wal-Mart
01.2009 - 01.2011

Store Manager

Wal-Mart
01.2007 - 01.2009

Bachelor of Business - Business Management

Southern New Hampshire University

Cohort Leader And Graduate - Leadership Academy

Leadership Academy

Business and marketing with an emphasis on international business and Spanish. -

Salt Lake Community College

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Travis Smith