Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Travis Thomas Jr

Travis Thomas Jr

Fort Lauderdale,FL

Summary

Expert in first aid and CPR

Was awarded employee of the month

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Crucial Click
01.2022 - 04.2024
  • Created invoices, processed payments, and resolved customer issues
  • Prepared shipping labels and coordinated product returns
  • Directed customer inquiries and processed rush orders
  • Handled end-of-shift cash reconciliation and scheduled customer pickups.

Temp Courthouse Clerk

Remx
03.2021 - 12.2021
  • Managed not guilty pleas, handled traffic accident reports, and addressed returned mail
  • Oversaw the marriage and passport queues, guided individuals to appropriate courtrooms and divisions, evaluated passport applications, and ensured the orderly formation of lines.

Certified Nursing Assistant-Unit Clerk

Life Care Center
06.2018 - 01.2021
  • Performed vital signs, turned patients, fed patients, and gave bed baths
  • Promoted to unit clerk where I directed phone calls, filed medical records, monitored residents during activities, and entered medical data into the system.

Unarmed Security Officer (Part Time)

Woodlands Manor Apartments
09.2018 - 12.2020
  • Checked license plates, viewed surveillance cameras, checked different areas of the complex, made accident reports, and roved the complex.

Education

High School Diploma -

Henry D Perry Education Center

Certified Nursing Assistant Program -

Paramount Medical Center

Unarmed Security Officer -

Watsons Security Services

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Payment Processing
  • Conflict Resolution
  • Call center experience
  • Problem Resolution

Certification

Certified in phlebotomy

Certified Unarmed Security Officer

Timeline

Customer Service Representative

Crucial Click
01.2022 - 04.2024

Temp Courthouse Clerk

Remx
03.2021 - 12.2021

Unarmed Security Officer (Part Time)

Woodlands Manor Apartments
09.2018 - 12.2020

Certified Nursing Assistant-Unit Clerk

Life Care Center
06.2018 - 01.2021

High School Diploma -

Henry D Perry Education Center

Certified Nursing Assistant Program -

Paramount Medical Center

Unarmed Security Officer -

Watsons Security Services
Travis Thomas Jr