Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Employee who is punctual and focused. Quick problem solver who can come up with quick and effective solutions to a wide range of problems.
Overview
5
5
years of professional experience
Work History
Shift Manager
Grand Cinema Theatres
New London, WI
11.2018 - 01.2020
Was thorough and professional in my responses to all customer inquiries
Handled all customer complaints professionally, putting customer satisfaction first
Maintained a calm demeanor throughout periods of high volume or unusual events in order to keep the store running smoothly and set a good example for the shift team
Checked the building on a regular basis to ensure that maintenance and cleaning were up to code and regulations
Monitored cash drawers in multiple checkout stations to ensure adequate supply of cash
Was in charge of supervising employees and ensuring that food and service quality met company standards
Provided a superior customer experience in order to build a loyal customer base.
Directed and led employees and team members on effective operations, methods and procedures.
Documented receipts, employee hours and inventory movement.
Crew Member
Little Caesars Pizza
New London, WI
11.2020 - 12.2021
Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries
Kept the kitchen clean and sanitary by following proper procedures and cleaning surfaces and equipment on a regular basis
Provided training to new employees to ensure proper execution of job responsibilities.
Assisted management with inventory control and stock ordering.
Concessionist
Grand Cinema Theatres
New London, WI
01.2022 - 07.2022
Ensured that the concessions I purchased were handled in a safe and professional manner
Finished transactions by using point-of-sale terminals Balanced the cash drawer at the end of the shift by reconciling POS terminals with cash and credit transactions
Kept the concession area, box office, lobbies, auditoriums, and restrooms clean
Assisted in the development of prices based on inventory costs and portion sizes
In charge of balancing cash registers, reconciling transactions, and depositing the establishment’s earnings to the bank each night.
Delivery Associate
Hunnee Bee Prime Logistics LLC
Greenville, WI
10.2022 - 11.2022
Managed time effectively to make deliveries on time, maintaining high customer satisfaction and building brand reputation
Was responsible for delivering between 150 to 300 packages a route with 100 to 170 delivery locations
Verified the contents of inventory loads against delivery orders, maintaining vehicle logs and route records Complied with company safety and sanitary standards at all times
Completed pre and post-trip vehicle safety inspections, recording and reporting any issues or defects to be repaired for any given truck or van
Communicated effectively with dispatch regarding delivery progress and route detours.
Maintained accurate inventory of products and materials using Amazons Inventory Management system.
Cry-O-Vac Operator
Tyson Foods
New London, WI
06.2023 - Current
Prepared Cry-O-Vac for production processes by equipping with required tools and parts.
Monitored and observed production line to watch for pile-ups and jams.
Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
Education
High School Diploma -
New London High School
New London
05.2019
Skills
Time Management skills
Staff Development
Database Entry
Financial records and processing
Schedule and Calendar Management
Verbal and Written Communication
File/records maintenance
Multi-Task Management
Supply Ordering
Equipment Inspection
Workplace Safety
Microsoft Application Proficiency
Accomplishments
One of two students selected from interviewing process to be a Student Representative on New London's Economic Committee.
Scored the equivalent of a 35 on the ACT and a 1570 on the SAT.
Promoted from Concessionist to Shift Manager, in less than 6-months.