Elizabeth Howard
Ziggis Coffee
New London,CT
3
years of professional experience
Shift Supervisor experienced in managing operations and delivering exceptional customer service in fast-paced café environments. Developed leadership and team coordination skills while training baristas and maintaining efficient service flow in clean, organized settings. Focused on applying transferable skills to contribute effectively in new professional settings.
Work History
Barista Shift Supervisor
3 Years 1 Month- Supervised barista team during shifts, maintained service flow and station readiness.
- Trained new hires on espresso preparation, drink standards, and customer service routines.
- Monitored POS transactions, cash handling, and drawer accuracy throughout shift operations.
- Coordinated opening and closing procedures, including cleaning, stocking, and equipment checks.
- Managed inventory levels, restocked supplies, and communicated shortages to leadership.
Education
High School Diploma
Skills
Cash handling
Drink preparation
Cleanliness maintenance
Scheduling coordination
Customer service
Attention to detail
Time management
Staff motivation
Teamwork
Problem-solving
Critical thinking
Teamwork
Excellent communication
Timeline
Barista Shift Supervisor
Ziggis Coffee
09.2023 - 10.2026Read More
Eaton High School
High School Diploma
Read More