TRAVIS WESTEREN
Puyallup
Summary
Dynamic Restaurant Manager with a proven track record at Applebee's Grill + Bar, excelling in team management and customer engagement. Successfully implemented inventory control systems, reducing waste and enhancing profitability. Recognized for mentoring staff and improving service quality, leading to increased customer satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Applebee's Grill + Bar
03.2017 - Current
- Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
- Was the training manager and mentored staff, fostering a culture of teamwork and high performance.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Enhanced customer satisfaction through effective conflict resolution and service improvements.
- Worked in several capacities including: Hosting, carside/expo, serving, and bartending
- Became a Key Manager before continuing on to becoming a manager
- Managed money and sold clientelle on drinks and upgraded foods to enhance their dining experience
Construction Worker
Spirit High Construction
01.2016 - 12.2016
Worked doing small and large jobs]
Installed windows and sliding doors in houses and apartment complexes.
did everything from cutting to putting in windows and doors including clean up.
Education
High School Diploma -
Life Christian Academy
Tacoma, WASkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Managed money
- Upsold various items to guests
Timeline
Restaurant Manager
Applebee's Grill + Bar
03.2017 - Current
Construction Worker
Spirit High Construction
01.2016 - 12.2016
High School Diploma -
Life Christian Academy