Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travoka Solomon

Macon,GA

Summary

Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.

Overview

8
8
years of professional experience

Work History

Personal Shopper Department Supervisor

Sam's Club
Macon , GA
07.2021 - Current
  • Implemented feedback from clients to continuously improve service and client satisfaction.
  • Suggested comparable products to replace out-of-stock items.
  • Identified customer needs by asking questions and advising on best solutions.
  • Used handheld scanners to key in data for packages.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Collaborated with team members to meet daily picking targets and deadlines.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
  • Packaged fragile items with protective padding to prevent damages during shipments.

Assistant Store Manager

Aldi's
Macon, Georgia
04.2017 - 07.2021
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Maintained a safe working environment by enforcing safety regulations.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Delegated work to staff, setting priorities and goals.
  • Answered customer questions and addressed problems and complaints in person and via phone.

Education

High School Diploma -

Southwest High School
Macon, GA
06-2002

Skills

  • Sales proficiency
  • Advertising and marketing
  • Vendor engagement
  • Accurate money handling
  • Customer service
  • Strong interpersonal skills
  • Sales expertise
  • Customer relations

Timeline

Personal Shopper Department Supervisor

Sam's Club
07.2021 - Current

Assistant Store Manager

Aldi's
04.2017 - 07.2021

High School Diploma -

Southwest High School
Travoka Solomon