Travon Richardson
Phoenix,AZ
Summary
Dynamic professional with experience, recognized for enhancing customer satisfaction through effective conflict resolution and emotional intelligence. Proven ability to adapt in fast-paced environments while ensuring compliance with regulations. Committed to maintaining integrity in all interactions.
Overview
10
10
years of professional experience
Work History
Mail Carrier
USPS
Peoria, Arizona
08.2018 - 04.2025
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Assisted other carriers with their routes as needed during peak periods.
- Ensured compliance with federal laws related to privacy protection.
Direct Care Worker
The Centers for Habilitation
Tempe, Arizona
08.2016 - 07.2018
- Assisted individuals in development of social skills to become integrated in community.
- Responded promptly to emergency situations using sound judgment techniques.
- Participated in team meetings to discuss best practices for providing quality care.
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Organized paperwork related to case notes, assessment forms and discharge summaries.
Unarmed Security Guard
Pes Security Services
Tempe, Arizona
01.2015 - 09.2017
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Utilized two-way radios and other communication devices for effective team coordination.
- Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Education
Bachelor of Science - Business Administration
Arizona Christian University
Glendale, AZ05-2018
Skills
- Attention to detail
- Adaptability and flexibility
- Emotional Intelligence
- Integrity
- Conflict Resolution
Timeline
Mail Carrier
USPS
08.2018 - 04.2025
Direct Care Worker
The Centers for Habilitation
08.2016 - 07.2018
Unarmed Security Guard
Pes Security Services
01.2015 - 09.2017
Bachelor of Science - Business Administration
Arizona Christian University