Travoy Hollie
Round Rock,TX
Summary
Driven and diligent professional with a track record of enhancing customer satisfaction at HEB Grocery Store through quick and accurate order fulfillment. Skilled in online order processing and maintaining safety protocols, demonstrated by proficient first responder skills. Excelled in roles requiring a strong work ethic and supply chain understanding, significantly contributing to operational efficiency and customer service excellence.
Overview
1
1
year of professional experience
Work History
Shopper
HEB Grocery Store
06.2024 - 09.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Worked productively with customers to meet order requirements and service expectations.
Lifeguard
Typoon Texas Water Park
06.2023 - 10.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Education
High School Diploma -
Stony Point
1801 Tiger TrailSkills
- Strong Work Ethic
- Online order fulfillment
- Mobile payment processing
- Supply Chain Understanding
- Cash handling proficiency
Timeline
Shopper
HEB Grocery Store
06.2024 - 09.2024
Lifeguard
Typoon Texas Water Park
06.2023 - 10.2023
High School Diploma -
Stony Point
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