Trawn Bonds
Spartanburg,SC
Overview
16
16
years of professional experience
Work History
A la carte Server and Banquet Bartender
The Piedmont Club
361 East Main Street
07.2014 - 03.2016
- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Set dining tables according to type of event and service standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Developed and maintained positive working relationships with others to reach business goals.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Provided friendly and attentive service.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Received frequent customer compliments for going above and beyond normal duties.
I was a Senior Server in a Fine dining atmosphere. I served our Members High quality food and knowledge. We were very rigid in service and paying attention to detail and knowing our members as they are regular.
Head Server And outside caterer
Billy D's Grille
880 South Pine Street
08.2009 - 07.2012
- I waited and served The general public in a casual and fine dining experience.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Consistently provided professional, friendly and engaging service.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Verified cash drawer against the day’s receipts.
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Delivered quality service by providing a warm and welcoming environment.
- Assisted co-workers whenever possible.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Effectively listened to, understood and clarified guest concerns and issues.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Operated all kitchen equipment adeptly.
Front of the House Manager
Abby Grille
431 West Main Street
11.1999 - 10.2009
- Estimated amounts and costs of required supplies, such as food and ingredients
- Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
- Completed liquor requisitions and supply lists
- Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
- Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Timeline
A la carte Server and Banquet Bartender
The Piedmont Club
07.2014 - 03.2016
Head Server And outside caterer
Billy D's Grille
08.2009 - 07.2012
Front of the House Manager
Abby Grille
11.1999 - 10.2009