Tray Steele
Chanute,KS
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Specialist
Walmart
Chanute, KS
03.2022 - 09.2022
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Gas Station Cashier
Petes Gas Station
Fredonia, KS
03.2020 - 05.2021
- Reported shoplifting, theft and drive-offs to law enforcement.
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Prevented and reported loitering and illegal activities taking place on company property.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Maintained regular communication with other gas stations and mini-marts under company ownership.
- Confirmed stock levels and expiration dates of merchandise.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Chanute High School
Chanute, KS 05.2001 -
Skills
Roofing
Effective communication
Complaint resolution
Excellent oral communication
Timeline
Customer Service Specialist
Walmart
03.2022 - 09.2022
Gas Station Cashier
Petes Gas Station
03.2020 - 05.2021
High School Diploma -
Chanute High School
05.2001 -