Trayon House
Blythewood,SC
Summary
Professional who is proactive and adaptable, with a commitment to rapidly overcoming new obstacles. Proven track record of cultivating strong relationships with clients and team members, as well as exceptional problem-solving skills. Concentrated on the promotion of team success and the attainment of favorable outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Veterans Service Representative
Veterans Administration
Columbia, South Carolina
04.2024 - Current
- Evaluated veteran claims to determine service-related disabilities and benefit eligibility, ensuring thorough analysis and timely adjudication in compliance with VA regulations.
- Gathered and managed medical records, military service documents, and additional evidence to support claims, streamlining processes for efficiency.
- Conducted detailed interviews with veterans, fostering trust and understanding to collect essential information about their service and medical conditions.
- Collaborated with internal and external stakeholders to determine eligibility, approve or deny claims, and deliver prompt and accurate decisions.
- Oversaw the adjudication process using advanced systems, ensuring seamless processing and communication of claim outcomes.
- Provided transparent communication to veterans regarding their claim status, eligibility, and next steps while delivering exceptional customer service.
- Advocated for veterans by ensuring they received entitled benefits, effectively representing their needs and ensuring alignment with organizational service standards.
- Partnered with teams to improve service delivery and adherence to organizational goals, demonstrating leadership in the execution of complex operational tasks.
Senior Human Resources Recruiter
US Army
Columbia, SC
08.2022 - 02.2024
- Manage staffing and recruit personnel while maintaining the market share for job contracts in specific geographic area.
- Evaluate performance of the station recruiters and monitor the status of application trackers for candidates ensuring quality control of documents and waivers.
- Recruited, interview, and match qualified applicant skills, behaviors and cultural fits to business needs finishing as the top recruiter in the company for 2022.
- Develop and conducted a pilot recruitment program known as Cadet Challenge Program, for local high schools resulting in substantial increase in graduation rates and military contract.
Detachment Supervisor
US Army
Fort Riley, KS
09.2018 - 07.2020
- Advised commanding officials of all personnel management records and enforcing standards , compliance and regulations.
- Organized developmental operation missions for company wide activation with limited time restraint.
- Streamlined multi agency training increasing response time and building rapport with partner agencies for the success of executive orders.
- Managed and facilitated 23 missions across state border patrol in collaboration with four federal entities.
- Maintained accountability and maintenance of equipment worth $11,300,000.
Narcotic Investigator
US Army
Schofield Barracks, HI
08.2016 - 08.2018
- Conducted undercover operations by both acting in an undercover capacity and by the use of informants.
- Organized surveillance of possible suspects, criminal organizations and facilities. Supervised police personnel during crime investigation; collecting evidence and providing public assistance.
- Managed over 100 felony level drug investigations with 95% solve rate.
Military Police Supervisor
US Army
Fort Stewart, GA
04.2012 - 07.2016
- Managed logbooks and controlled building entrances and exits for special events, providing presence for over 15,000 people.
- Collaborated with civilian authorities to coordinate and execute policies and operational procedures.
- Streamlined operational efficiencies, implementing process improvements relating to physical security, health, warfare and safety.
Military Police Officer
US Army
Camp Casey, South Korea
10.2010 - 03.2012
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Manned base entry points to provide 24/7 protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Maintained 100% accountability of assigned equipment worth more than $6,000,000.
Education
Associate of Applied Science - Criminal Justices And Corrections
Purdue University Global
West Lafayette, IN08-2020
High School Diploma -
Cross Creek High School
Augusta, GA05-2010
BBA - Business Administration
South University
Columbia, SCSkills
- Hiring and Retention Strategies
- Logistical Management
- Interpersonal Communication
- Benefits administration
- Strategic planning
- Records Management
- College Recruiting
- Onboarding
- Recruitment Strategies
- Customer Service
- Training and Mentoring
- Teamwork and Collaboration
- Project Management
- Report Preparation
Certification
- Army Recruitment and Retention College
- Military Police Investigator
- Basic, Advanced, and Senior Leadership Course
Timeline
Veterans Service Representative
Veterans Administration
04.2024 - Current
Senior Human Resources Recruiter
US Army
08.2022 - 02.2024
Detachment Supervisor
US Army
09.2018 - 07.2020
Narcotic Investigator
US Army
08.2016 - 08.2018
Military Police Supervisor
US Army
04.2012 - 07.2016
Military Police Officer
US Army
10.2010 - 03.2012
Associate of Applied Science - Criminal Justices And Corrections
Purdue University Global
High School Diploma -
Cross Creek High School
BBA - Business Administration
South University