Trayvon C. Mathis
Plainfield,IN
Summary
Reliable with a strong track record in delivering exceptional service in restaurant settings. Wonderful at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork. Dependable and focused on creating welcoming environment for patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Metro Dinner
06.2020 - Current
- Ensured guest satisfaction by delivering outstanding customer service consistently.
- Optimized service speed by efficiently managing multiple tables during peak hours.
- Enhanced team performance through effective training of new staff on service protocols.
- Guaranteed order accuracy and timely food delivery by collaborating with kitchen staff.
- Resolved customer complaints swiftly, maintaining positive relationships and satisfaction.
Support Service Worker
Hendricks Regional Health Hospital
06.2023 - Current
- Ensured timely patient transport by managing logistics for efficient service delivery.
- Enhanced patient care by coordinating interdepartmental communication and improving workflow efficiency.
- Improved facility hygiene by overseeing daily cleaning schedules and maintaining standards.
- Supported nursing staff by restocking supplies and maintaining cleanliness in patient areas.
- Trained new support workers on operational procedures, enhancing safety and operational efficiency.
Education
Bachelor of Science - Psychology
Aquinas College
Grand Rapids, MI05-2027
High School Diploma - Psychology
Avon High School
Avon, IN05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Team collaboration
- Multitasking and organization
Certification
- Certified Server, Metro Dinner - 28, May 2024
- Liquor License - 12, October 2024
Languages
French
Limited Working
Timeline
Support Service Worker
Hendricks Regional Health Hospital
06.2023 - Current
Server
Metro Dinner
06.2020 - Current
Bachelor of Science - Psychology
Aquinas College
High School Diploma - Psychology
Avon High School