Trea Coleman
Grand Prairie
Summary
Experienced property claims adjuster with 9+ years specializing in large loss claims, catastrophe events, and complex property damage assessments. Proficient in field inspections and estimating high-value property damages while adhering to state regulations. Skilled negotiator, adept at managing vendor relationships and providing outstanding customer service. Demonstrated expertise in interpreting policy coverage, analyzing damages, and efficiently resolving claims.
Overview
10
10
years of professional experience
Work History
Senior Property Claims Adjuster
Progressive Insurance
09.2023 - Current
- Conduct on-site field inspections and estimate property losses. Experience handling claims exceeding $75K.
- Maintain accuracy in claim evaluations by staying current on changes to insurance policies, industry regulations, and local building codes.
- Manage complex claims, including fire, wind, hail, water, and structural losses.
- Prepare detailed estimates, settlement letters, and coverage evaluations in compliance with company policies and state laws.
- Provide high-quality customer service, setting clear expectations and guiding policyholders through the claims process.
Adjuster 5, Claims Property
Kemper Insurance
01.2021 - 03.2023
- Performed in-depth field investigations and damage assessments for high-value property losses.
- Determined coverage eligibility and policy limits, ensuring compliance with state and company regulations.
- Collaborated with legal teams and SIU on fraudulent claims investigations.
- Managed over 25 claims per week, overseeing the full claims lifecycle from initial contact to settlement negotiation.
- Coordinated with engineers, loss consultants, and contractors to evaluate structural integrity and necessary repairs.
CAT Field Adjuster
Liberty Mutual Insurance
05.2017 - 01.2021
- Handled high-volume catastrophe claims (flood, wind, hail, fire, hurricane) ranging from $50K to $150K.
- Performed on-site evaluations, establishing reserve levels and adjusting based on findings.
- Identified suspicious claims and referred cases to SIU for further investigation.
- Negotiated settlements with policyholders, attorneys, and public adjusters to ensure fair resolutions.
- Provided technical expertise in determining construction style, material quality, and necessary repairs.
Multiple Role Claims Adjuster
Claims Adjuster, Windhaven Insurance
01.2016 - 05.2017
- Reviewed field inspections and coordinated claim audits to ensure accurate assessments.
- Conducted detailed policy coverage analysis and assessed damages to determine liability.
- Managed over 35 claims per week, effectively communicating with policyholders and vendors.
- Investigated potential fraud cases and escalated concerns to SIU.
Independent CAT Claims Adjuster
Eberls Claims
03.2015 - 01.2016
- Adjusted catastrophe claims for major storm events, including hurricanes and wildfires.
- Conducted on-site property inspections and prepared comprehensive damage estimates.
- Worked closely with insurance agents, attorneys, and policyholders to resolve disputes and expedite claims.
Education
Associate of Science - Human Services
Kaplan
Illinois City, IL12.2012
Skills
- Large Loss Claims Handling ($75K)
- Property Damage Assessment & Estimating
- Policy Interpretation & Compliance
- Vendor & Contractor Coordination
- Catastrophe (CAT) Field Adjusting
- SIU & Subrogation Review
- Exceptional Customer Service
- Strong Conflict Resolution Skills
Additional Qualifications
ADDITIONAL QUALIFICATIONS
- Ability to travel on short notice for catastrophe claims and large loss field inspections.
- Strong background in fire withholding, valued policy laws, and ordinance & law coverage.
- Proficient in estimating software Xactimate, claims management systems, and Excel.
- Experience in mediation, appraisals, and litigation triage meetings.
Timeline
Senior Property Claims Adjuster
Progressive Insurance
09.2023 - Current
Adjuster 5, Claims Property
Kemper Insurance
01.2021 - 03.2023
CAT Field Adjuster
Liberty Mutual Insurance
05.2017 - 01.2021
Multiple Role Claims Adjuster
Claims Adjuster, Windhaven Insurance
01.2016 - 05.2017
Independent CAT Claims Adjuster
Eberls Claims
03.2015 - 01.2016
Associate of Science - Human Services
Kaplan
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