Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Work Preference
Interests
Timeline
34
Trea McLaughlin

Trea McLaughlin

Columbia

Summary

Dedicated Full-Service Associate with a passion for delivering exceptional customer service. Committed to resolving routine and complex issues to ensure maximum customer satisfaction. Skilled in problem-solving and finding innovative solutions. Maintains a high level of professionalism and attentiveness in all interactions.

Overview

5
5
years of professional experience

Work History

Deli Clerk

Publix
01.2023 - Current
  • Prepare store before opening
  • Close my station/ department in a timely manner
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Prepare platters for events
  • Practice food safety precautions
  • Greeted customers at counter to fulfill requests and answer questions.

Waitress

Applebees
02.2022 - 02.2023
  • Opened and closed restaurant
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Restock and clean when the restaurant is slow
  • Upsell products
  • Work with my crew members to ensure quality products
  • Practice food safety precautions
  • Used cash registers and credit card machines to cash out customers.

Prep Cook

Chick-Fil-A
10.2021 - 02.2022
  • Work efficiently to get the product out in under 4 minutes
  • Practice food safety precautions
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity

Barista

Starbucks
07.2021 - 11.2021
  • Getting a quality product out in good timing
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Dry Cleaner Clerk

Lapels Dry Cleaning
09.2019 - 06.2021
  • Open and close store on my own
  • Answered customer phone calls
  • Retain product knowledge
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Improved overall efficiency by maintaining accurate records of customer transactions and inventory levels.
  • Strengthened client relationships with a friendly demeanor and prompt resolution of any issues or concerns.
  • Operated cash register for cash, check, and credit card transactions.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Scituate High School
Scituate, MA
05.2021

Skills

  • Problem-solving
  • Communicating
  • Teamwork
  • Cash handling
  • Customer service
  • Food safety
  • People skills
  • Time management
  • Friendly and outgoing
  • Telephone etiquette
  • Quick-learning
  • Highly motivated

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Food Handler Certification - State or Local Health Departments.
  • ServSafe Food Handler's Certification
  • CPR/AED Certification
  • SC Driver's License

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leaveStock Options / Equity / Profit Sharing

Interests

Art

Photography

Music

Reading

Timeline

Deli Clerk

Publix
01.2023 - Current

Waitress

Applebees
02.2022 - 02.2023

Prep Cook

Chick-Fil-A
10.2021 - 02.2022

Barista

Starbucks
07.2021 - 11.2021

Dry Cleaner Clerk

Lapels Dry Cleaning
09.2019 - 06.2021

High School Diploma -

Scituate High School

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Trea McLaughlin