Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
Member Service Representative
Aston Carter (Navy Federal)
11.2022 - 03.2023
Multitasking.
Having sympathy for members.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
Server
Peg Legs Pete
05.2022 - 10.2022
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Shrimp Basket
02.2018 - 03.2022
Maintained a clean and orderly dining area for an enjoyable guest experience.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assisted in training new hires, providing guidance on restaurant standards and best practices.