Treina Whitcomb
Bentonville,AR
Summary
Enthusiastic individual that is eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel within any job.
Overview
10
10
years of professional experience
Work History
Claims Intake Specialist
J.B. Hunt
Lowell, AR
11.2021 - Current
- Followed up with customers on unresolved issues.
- Evaluated accuracy and quality of data entered into agency management system.
- Established positive and trusting relationships with injured clients, administering efficient customer service and processing claims quickly.
- Analyzed information gathered by investigations to report findings and recommendations.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Checked documentation for accuracy and validity on updated systems.
Cook Supervisor
Ashley Rehab & Living Center
Bentonville, AR
07.2021 - 02.2022
- Planned and directed high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Mentored kitchen staff to prepare each for demanding roles.
- Controlled food costs and managed inventory.
Online Grocery Associate
Walmart Neighborhood Market
Bentonville, AR
12.2020 - 08.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
Assistant Manager
Walmart Neighborhood Market
Bentonville, AR
07.2015 - 05.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Cook Supervisor-Benton County Jail
CBM Management Services
Bentonville, AR
05.2015 - 03.2016
- Planned and directed high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Mentored kitchen staff to prepare each for demanding roles.
- Monitored food preparation, production and plating for quality control.
Assistant Manager
Walmart Supercenter
Bentonville, AR
09.2013 - 05.2014
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Directors Assistant
Walmart Realty
Bentonville, AR
03.2011 - 09.2013
- Conducted research and analysis on issues of interest and managed high-volume requests and projects to meet objectives.
- Managed calendar and travel logistics, prioritized inquiries and requests, troubleshot conflicts and made judgments.
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
- Submitted expense reports and managed vendor correspondence to foster accurate and timely accounting procedures and vendor services.
- Scheduled, coordinated and organized meetings and events to promote productive conventions, retreats and other logistics.
Education
High School Diploma -
NWACC
Bentonville, AR05.1994
Skills
- Proficient in Word, Excel, Powerpoint, Email
- Documentation abilities
- Excellent administrative abilities
- Excellent Communication
- Data Entry
- Planning and Coordination
- Collaborative relationships
Timeline
Claims Intake Specialist
J.B. Hunt
11.2021 - Current
Cook Supervisor
Ashley Rehab & Living Center
07.2021 - 02.2022
Online Grocery Associate
Walmart Neighborhood Market
12.2020 - 08.2021
Assistant Manager
Walmart Neighborhood Market
07.2015 - 05.2020
Cook Supervisor-Benton County Jail
CBM Management Services
05.2015 - 03.2016
Assistant Manager
Walmart Supercenter
09.2013 - 05.2014
Directors Assistant
Walmart Realty
03.2011 - 09.2013
High School Diploma -
NWACC
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