Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trekecia Gilder

Houston,TX

Summary

A healthcare professional with nine years of experience in the field, including two years of experience in pediatric care. Exceptional ability to perform administrative duties as well as clinical duties in a health care setting.

I am currently pursuing a Bachelor’s degree in Public Health and Healthcare Administration. Looking for an opportunity to leverage my experience in government relations within the healthcare industry as a Child Insurance Outreach Representative

Overview

10
10
years of professional experience

Work History

Front Office Specialist

TEXAS CHILDRENS PEDIATRICS
03.2022 - Current
  • Provided exceptional customer service by greeting and assisting all patients and visitors, ensuring a positive first impression of the company
  • Managed and maintained office equipment, including printers, copiers, and computers, ensuring smooth daily operations
  • Assisted with office shipping and the mass mailing of thousands of monthly invoices to the company's clients, ensuring timely and accurate delivery
  • Adhered to all HIPAA requirements to maintain patient confidentiality and protect sensitive information.

Intake Specialist

KELSEY-SEYBOLD CLINIC
09.2018 - 07.2021
  • Established, maintained, and updated files, databases, records, and other documents, ensuring efficient organization and retrieval of information
  • Conducted routine data analyses and calculations for recurring internal reports, ensuring accuracy and reliability of data
  • Maintained consistent formatting and style in all documentation, enhancing professionalism and readability
  • Diligently proofread all documents and reports, ensuring they were error-free and met the company's quality standards.

Administrative Assistant Work-Study

LONESTAR COLLEGE SYSTEM
09.2019 - 02.2020
  • Prepared treatment rooms for patient examinations, ensuring a clean and organized environment conducive to patient care
  • Assisted in maintaining equipment and supplies, ensuring their availability and functionality for efficient patient care
  • Effectively communicated patient observations, conditions, and problems to physicians and nurses, facilitating timely and appropriate interventions for desired patient outcomes
  • Prioritized patient privacy and safety, maintaining confidentiality and adhering to established protocols and guidelines
  • Sterilized instruments and equipment under the supervision of senior medical assistants or registered nurses, ensuring a sterile and safe environment for patient procedures.

Patient Care Assistant

Da Vinci Surgery Center
03.2014 - 02.2016
  • Actively contributed to the identification of improvement activities, collaborating with the interprofessional team to enhance quality and safety targets
  • Demonstrated peer-to-peer accountability by reporting near misses and actively participating in quality improvement initiatives
  • Maintained clear and concise documentation, accurately recording patient information and activities for effective communication and continuity of care.

Education

Bachelor of Science -

Lamar University
4400 S M L King Jr Pkwy, Beaumont, TX 77705
05.2025

Master of Arts -

Lone Star College
20000 Kingwood Dr, Kingwood Area, TX 77339
12.2019

High School Diploma -

C. E. King High School
Houston, Tx
05.2012

Skills

  • Patient Care
  • Customer service expertise
  • Exceptional communication
  • File Organization
  • Appointment Scheduling
  • Patient Relations
  • Document Management

Timeline

Front Office Specialist

TEXAS CHILDRENS PEDIATRICS
03.2022 - Current

Administrative Assistant Work-Study

LONESTAR COLLEGE SYSTEM
09.2019 - 02.2020

Intake Specialist

KELSEY-SEYBOLD CLINIC
09.2018 - 07.2021

Patient Care Assistant

Da Vinci Surgery Center
03.2014 - 02.2016

Bachelor of Science -

Lamar University

Master of Arts -

Lone Star College

High School Diploma -

C. E. King High School

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Trekecia Gilder