Summary
Overview
Work History
Education
Skills
Websites
Timeline
Intern
Tremaine Cousar

Tremaine Cousar

Technology Specialist
Greensboro,NC

Summary

Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

IT Support Specialist

HcTech Consultant
07.2023 - Current
  • Used ticketing systems to manage and process support actions and requests.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Determined hardware and network system issues using proactive troubleshooting techniques.

Software Engineering Intern

Energyunited
10.2022 - 08.2023
  • Participated in code reviews and maintained high-quality standards throughout codebase.
  • Investigated and resolved application functionality issues.
  • Delivered streamlined bug identification, boosted software performance, production-ready, high-quality code.
  • Improved application performance by 75%, delivering robust and efficient code to elevate the user experience.

Education

Associate of Science - Computer Science

Guilford Technical Community College
Jamestown, NC
01.2022 - Current

Skills

    Python

    SQL

    JavaScript

    Java

    Testing and Debugging

    Problem Solving

    Algorithms

    Machine Learning

    Deep Learning

    MySQL

    MS Visual Studio

    PyCharm

Timeline

IT Support Specialist

HcTech Consultant
07.2023 - Current

Software Engineering Intern

Energyunited
10.2022 - 08.2023

Associate of Science - Computer Science

Guilford Technical Community College
01.2022 - Current

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Tremaine CousarTechnology Specialist