Tremayne Mims
Conyers,US
Summary
Highly organized Assistant Manager skilled in leading teams, managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance. Reliable management professional with a passion for developing customer relationships. Experienced in creating training programs and implementing organizational strategies. Committed to providing superior customer service and maintaining high standards for customer satisfaction. Able to handle complex tasks with ease and professionalism. Dedicated management professional with experience leading high-performing teams in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals. Accomplished management professional versed in leading teams, increasing efficiency, and driving organizational success. Skilled in project management, budgeting, and strategic planning. Proven track record of developing successful strategies to exceed operational goals. Adept in leading diverse teams to reach corporate objectives. Results-oriented professional with experience in accelerated growth, business reengineering, and financial restructuring. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
Verizon
Stockbridge GA, GA
03.2024 - Current
- Identified areas of improvement within existing processes and procedures.
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with clients to increase sales revenue.
- Provided detailed product information to customers, including features, prices, and availability.
- Analyzed customer needs and preferences to recommend appropriate products.
- Generated daily reports on sales activities for management review.
Door-to-Door Sales Representative
Verizon Enterprise
Virginia Beach, Virginia
01.2024 - 03.2024
- Greeted customers at their door and introduced myself.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Provided detailed information about the products being sold and answered customer questions.
- Explained the benefits of purchasing the product compared to competitors' offerings.
Assistant Manager
ParkAtl/ SP Plus
College Park, US
05.2023 - 12.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
Financial Associate
Revolution Financial Management
, US
11.2021 - 09.2023
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Coached and mentored new employees on company policies and procedures
- Communicated with clients to address questions, concerns, and needs and provide quality customer service
- Led and directed team members on effective methods, operations and procedures
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Established clear communication channels between staff members to ensure smooth workflow throughout the store
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
- Administered account transactions and responded to customer inquiries concerning financial products
- Administered account transactions with customers and assisted in generating sales opportunities
- Developed and maintained database of records to facilitate smooth transactions for financial processes
- Compiled and sorted documents, such as invoices and checks and substantiated business transactions
Retail Consultant
AT&T
, US
11.2022 - 04.2023
- Provided personalized customer service to ensure a positive shopping experience.
- Assisted customers in selecting merchandise based on individual needs and preferences.
- Organized sales floor displays to maximize visibility of products and attract customers.
- Implemented strategies to increase store revenue, such as upselling and suggestive selling.
- Maintained accurate inventory records by regularly conducting stock counts and restocking items as needed.
Leasing Consultant
Drucker & Falk
, US
02.2022 - 03.2022
- Responded to requests and scheduled appointments for property showings
- Greeted clients, showed apartments, and prepared leases
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
Operations Management
United States Navy, USN
, US
06.2018 - 01.2022
- Maintained filing systems for confidential documents and records.
- Prepared reports, presentations and other documents as required.
- Provided administrative support to the executive team in a timely manner.
- Developed and implemented tracking systems to monitor progress on projects.
- Generated reports and provided analysis of project metrics, including cost, timelines and resources used.
Gaming Attendant
Chuck E Cheese
, US
08.2016 - 05.2018
- Contributed to team success by completing jobs quickly and accurately
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Developed strong cooperative relationships with coworkers and managers
- Performed opening and closing duties, including store cleaning and restocking
- Arrived on time for shifts and adhered to company dress code guidelines
Education
Business Management - Business Administration And Management
ECPI University
Virginia Beach, VA01.2025
Certification - Information Technology
My Computer Career Edu
Online, GA, US03.2023
High School -
Rockdale High School
Covington, GASkills
- Product Selection
- Promotional Events
- Quality Assurance
- Merchandise Sales
- Place Settings
- Order Preparation
- Guest Services
- Sales Techniques
- Cash Control
- Daily Reports
- Special Promotions
- Attentive Service
- Credit Card Transaction Processing
- Room Inventory
- Billing and Payment Processing
- Belt Conveyors
- Maintaining Clean Work Areas
- Supervision
- Financial Management
- Staff Management
- Time Management
- Staff Supervision
- Closing and Contract Negotiations
- Product Branding
- Shift Coverage
- Money Handling
- Transaction Monitoring
- Customer Service and Satisfaction
- Demonstrations
- Sales strategies
- Lead generation
- Web technologies and services
Certification
- Life, Health, And Annuities License
- Drivers License Class C
- Air Warfare Specialist
- Surface Warfare Specialist
References
References available upon request
Timeline
Sales Consultant
Verizon
03.2024 - Current
Door-to-Door Sales Representative
Verizon Enterprise
01.2024 - 03.2024
Assistant Manager
ParkAtl/ SP Plus
05.2023 - 12.2023
Retail Consultant
AT&T
11.2022 - 04.2023
Leasing Consultant
Drucker & Falk
02.2022 - 03.2022
Financial Associate
Revolution Financial Management
11.2021 - 09.2023
Operations Management
United States Navy, USN
06.2018 - 01.2022
Gaming Attendant
Chuck E Cheese
08.2016 - 05.2018
Business Management - Business Administration And Management
ECPI University
Certification - Information Technology
My Computer Career Edu
High School -
Rockdale High School