Tremayne Walker
Norwalk,CT
Summary
Serviced-focused Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
30
30
years of professional experience
Work History
General Manager
AMC Theatres
Trumbull, CT
04.2022 - 06.2023
- Drove year-over-year business growth while leading operations and long-range planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Evaluated suppliers to maintain cost controls and controlling inventory levels.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Managed budget implementations, employee reviews, training, schedules.
- Designed employee recognition program which boosted productivity and improved morale.
General Manager
Bow Tie Cinemas
Trumbull, CT
01.2007 - 04.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated suppliers to maintain tight cost controls and maximize business operational performance.
- Developed efficient teams and optimized internal policies to increase responsiveness to customer demands.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Election Official
Registrar Of Voters
Norwalk, CT
11.2012 - 11.2014
- Created fair, non-partisan environment to protect free choice of voters.
- Collected necessary information from voters to determine correct voting location and ballot.
- Distributed ballots to voters and answered questions concerning voting procedures.
- Closed voting booths by sealing ballot boxes and turning in votes.
- Counted ballots to prepare official reports of election results.
Assistant General Manager
Crown Theaters
Norwalk, CT
11.1993 - 01.2007
- Managed budget implementations, employee reviews, training, schedules.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
- Mentored and motivated team members to achieve challenging business goals.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Resolved problems promptly to elevate customer satisfaction.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Handled cash accurately and prepared deposits.
Education
Associate of Arts - Journalism
Norwalk Community College
Norwalk, CTAssociate of Arts - Criminal Justice
Norwalk Community College
Norwalk, CTJournalism
Southern Connecticut State University
New Haven, CTPre-Law
Southern Connecticut State University
New Haven, CTSkills
- Customer Service
- Food Preparation and Safety - SERVsafe certified
- Verbal and Written Communication
- Employee Scheduling
- Staff Training and Development
- Human Resource Management
- Managed 100 Staff Members
- Citrix
- Risk Management/Security
- Sales Activities
- Profit and Loss
- Safety Assurance
- Budgeting
- Operations management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
AMC Theatres
04.2022 - 06.2023
Election Official
Registrar Of Voters
11.2012 - 11.2014
General Manager
Bow Tie Cinemas
01.2007 - 04.2022
Assistant General Manager
Crown Theaters
11.1993 - 01.2007
Associate of Arts - Journalism
Norwalk Community College
Associate of Arts - Criminal Justice
Norwalk Community College
Journalism
Southern Connecticut State University
Pre-Law
Southern Connecticut State University
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