Tremise James
Fultondale,AL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
2
2
years of post-secondary education
13
13
years of professional experience
Work History
Manager
Tre’Haute Boutique
Birmingham, AL
08.2023 - Current
- Managed daily operations and staff schedules at Tre'Haute Boutique.
- Oversaw inventory management and product restocking procedures.
- Trained new team members on customer service standards and store policies.
Operations Manager
Bailey logistics services
Birmingham, AL
08.2020 - 08.2023
- Led team of 75 employees to achieve operational goals.
- Managed daily operations to enhance logistics service delivery.
- Oversaw inventory management and coordinated timely shipments.
- Developed and maintained strong vendor relationships for optimal service delivery.
Apartments manager Summit ridge
Steele properties
Center Point, AL
08.2019 - 08.2021
- Coordinated leasing activities, including property tours, applications, lease agreements, renewals, and move-ins/move-outs.
- Collected rent, monitored resident accounts, and followed up on delinquent balances and payment arrangements.
- Coordinated property management tasks for smooth tenant relations.
- Oversaw daily operations to ensure team efficiency and productivity.
- Developed training programs to enhance staff skills and performance.
Assistant Manager
The over look Lurin Properties
Homewood, AL
05.2016 - 08.2018
- Coordinated daily operations for residential property management.
- Managed resident answering questions, handling complaints, and enforcing community rules.
- Leased apartments showing units, processing applications, reviewing paperwork, and helping with move-ins/move-outs.
- Implemented effective communication strategies among team members.
- Assisted in developing marketing campaigns for property rentals.
Customer Service Manager
Best Buy
Trussville, Alabama
08.2013 - 10.2015
- Managed customer service team to enhance support effectiveness and efficiency.
- Oversaw daily operations to ensure smooth customer service workflows.
- Resolved customer complaints by coordinating with various departments promptly.
- Trained staff on product knowledge and customer interaction techniques.
- Developed training materials to improve team performance and service quality.
Education
Apartment Manager Course
HUB Certification
05.2011 - 05.2011
Associate of Business Administration - Associate Business Degree
Lawson State Community College
Birmingham , AL 08.2005 - 08.2007
Skills
- Inventory management
- Property management
- Project management
- Team leadership
- Staff training
- Customer service
- Marketing strategies
- Effective communication
- Relationship building
- Change management
- Goal setting
- Disciplinary procedures
- Emergency response
Timeline
Manager
Tre’Haute Boutique
08.2023 - Current
Operations Manager
Bailey logistics services
08.2020 - 08.2023
Apartments manager Summit ridge
Steele properties
08.2019 - 08.2021
Assistant Manager
The over look Lurin Properties
05.2016 - 08.2018
Customer Service Manager
Best Buy
08.2013 - 10.2015
Apartment Manager Course
HUB Certification
05.2011 - 05.2011
Associate of Business Administration - Associate Business Degree
Lawson State Community College
08.2005 - 08.2007