Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Trenati Smallwood

Clover,SC

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I'm organized and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Outgoing student pursuing Full-time employment with flexible weekend and morning shift options.

Overview

1
1
Certification

Work History

Copy and Print Associate

Office Depot Inc
Gastonia, NC
2024 - Current
  • Performed daily maintenance of printers and copiers, including replenishing paper and toner.
  • Provided customer service in person, over the phone, and via email.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Assisted customers with their copy and print needs by offering product recommendations.
  • Maintained a clean workspace to ensure safety for co-workers and customers alike.
  • Scanned documents into digital format using specialized equipment.
  • Resolved technical issues related to copying or printing processes quickly and efficiently.
  • Verified accuracy of orders before submitting them for production or delivery.
  • Created promotional materials such as flyers, brochures, business cards.
  • Ensured that all jobs were completed within the specified deadlines.

Education

Associate of Arts -

York Technical College
Rock Hill, SC

Skills

  • Strong communication abilities
  • Health and safety compliance
  • Organizational Skills
  • Schedule Coordination
  • Self Motivation
  • Goal Setting
  • Payment Collection
  • Analytical Skills
  • File Management
  • Multitasking
  • Software expertise
  • Time management abilities
  • Problem-solving abilities
  • Reliability
  • Teamwork and Collaboration
  • Written Communication

Affiliations

  • Botanist
  • Gamer
  • Artist

Languages

Japanese
Limited

Certification

  • Certification of completion in Digital Design I

Timeline

Copy and Print Associate

Office Depot Inc
2024 - Current

Associate of Arts -

York Technical College
Trenati Smallwood