Well-trained Compliance Specialist with exemplary Customer Service and Communication skills. Successful worker with more than 10 years of experience in solving problems. Known for accuracy and efficient work.
Overview
11
11
years of professional experience
Work History
Employment Compliance Specialist
AmeriCold Logistics
Atlanta, GA
05.2022 - 01.2024
Developed and implemented training programs for employees on new or revised laws, regulations, and company policies.
Facilitated adherence to safety and regulatory objectives and managed client-specific projects, training programs and personnel background checks.
Serve as a liaison between Corporate HR compliance team and field HR teams to ensure all employment related postings are received, current and compliant with posting regulations.
Onboarding Specialist
Unifi Aviation
Atlanta, GA
12.2020 - 02.2022
Developed and implemented onboarding plans for new hires.
Maintained accurate records of all new hire documentation in compliance with applicable laws and regulations.
Worked closely with human resources department to ensure compliance with company policies regarding hiring practices.
Facilitated communication between managers and new employees throughout the onboarding process.
Reviewed and updated new client onboarding workflows to drive improvements.
Customer Service Representative
Unifi/Spirit
Charlotte, NC
08.2019 - 08.2020
Greeted customers and provided excellent customer service.
Assisted with baggage handling, ticketing, check-in, boarding, and other related duties.
Processed payments for tickets via credit card transactions.
Provided assistance to passengers at the counter.
Issued boarding passes and checked baggage tags to passengers according to airline regulations.
Verified that all necessary documentation was present prior to issuing tickets and boarding passes.
Time Clerk
DGS/Unifi
Atlanta, GA
08.2015 - 08.2019
Assisted customers in resolving time-related queries and issues.
Maintained records of employee attendance, absences, and overtime.
Generated reports to track employee productivity levels.
Managed employee vacation and sick leave requests.
Reviewed timesheets for accuracy prior to submitting them for processing.
Created reports detailing any discrepancies in attendance records or payroll calculations.
Documented details of disciplinary action taken against employees who violated attendance rules.
Office Clerk
SCOTT FUSSEL TAX LAW ADVISOR
Tucker, GA
10.2012 - 08.2015
Scheduled meetings and assisted in making travel arrangements.
Performed all office clerical activities, including writing emails and letters, providing support to upper-level management, tracking bills and financial documents, managing schedules and travel calendars, and filing important documents.
Provided administrative support and assistance to office staff, assisting with productivity and contributing to smooth operations.
Education
Compliance Systems Certificate
Cornell University, Law School
Skills
Knowledge in HRIS programs such as Kronos, Namely, ICIMS, ADP, Tenstreet, PeopleSoft, Asurint, Workday and Ultipro
Proficient at various HR Compliance auditing and reporting
Excellent interpersonal, written, and oral communication
Experienced in creating and maintaining ATS
Ability to handle sensitive information confidentially
Natural ability to work on own initiative or as part of a team