Trenice Williams
Grand Prairie,TX
Summary
Detail-oriented Clinical Assistant skilled in patient care coordination, electronic health records, and communication. Committed to enhancing patient outcomes through individualized rehabilitation plans and effective team collaboration.
Reliable Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exemplary talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management and collaboration skills.
Overview
10
10
years of professional experience
Work History
Clinical Assistant
CHISD
Cedar Hill, TX
11.2023 - Current
- Assisted healthcare professionals in patient assessments and care coordination
- Managed patient records using electronic health record systems to ensure accuracy
- Supported medical staff with daily operations, enhancing workflow efficiency
- Educated patients on treatment plans and medication adherence for improved outcomes
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted patients with basic care needs.
- Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Pharmacy Technician
Walgreens
Grand Prairie, TX
09.2021 - 02.2025
- Managed medication inventory, ensuring accuracy and compliance with regulatory standards.
- Processed prescriptions efficiently, verifying patient information and dosage instructions.
- Assisted pharmacists in preparing medications, maintaining a sterile environment during compounding.
- Trained and mentored new pharmacy technicians on operational procedures and best practices.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly for patients.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
Rehabilitation Specialist
Center For Neuro Skills
Irving, TX
09.2016 - 07.2023
- Developed individualized rehabilitation plans to enhance patient recovery and functional independence.
- Collaborated with multidisciplinary teams to ensure cohesive treatment strategies for diverse neurological conditions.
- Trained and mentored junior staff on best practices in patient care and rehabilitation techniques.
- Conducted assessments to evaluate patient progress and adjust therapeutic interventions accordingly.
- Managed case documentation to maintain compliance with regulatory standards and facilitate accurate reporting.
- Evaluated medical equipment options, recommending appropriate assistive devices based on individual needs and functional abilities.
- Established strong rapport with patients and families, providing compassionate care throughout the rehabilitation process.
Education
Associate of Science - Medical Assistant
Brightwood College
Arlington, TX06.2016
Skills
- Appointment scheduling
- Patients' vital signs
- Patient care coordination
- Medical terminology
- Telephone etiquette
- Clinical support
- Document filing
- Electronic health records
- Specimen collection
- Patient scheduling
- Diagnostic testing assistance
- Patient histories
- Supply restocking
- Patient confidentiality
- Medical equipment operation
Timeline
Clinical Assistant
CHISD
11.2023 - Current
Pharmacy Technician
Walgreens
09.2021 - 02.2025
Rehabilitation Specialist
Center For Neuro Skills
09.2016 - 07.2023
Associate of Science - Medical Assistant
Brightwood College