Proven leader in the hospitality sector, adept at boosting team efficiency and food safety compliance. At 54th Street Restaurant & Drafthouse, orchestrated service enhancements, elevating customer satisfaction and managing costs effectively. Excels in staff leadership and inventory management, ensuring operational excellence and profitability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Food Manager
54th Street Restaurant & Drafthouse
08.2021 - Current
Integrated service and team management strategies to boost business profits.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Limited portion sizes and used garnishes to control food costs.
Orchestrated positive customer experiences by overseeing every area of Type operations.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Set schedules for Number staff by planning and designating shifts and hours.
Motivated staff to perform at peak efficiency and quality.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Maintenance Technician
Century Towers
02.2021 - 08.2021
Installed new locks, door handles, and door closers.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Troubleshot equipment breakdowns and performed preventive maintenance.
Performed electrical and mechanical repairs of production equipment to minimize downtime.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Assistant Food Service Manager
Applebee's Grill + Bar
03.2015 - 03.2017
Helped Food Service Manager train cafeteria staff in food preparation, line process and health regulations.
Displayed proper food handling and equipment technique when assisting in kitchen.
Observed staff confirm safety and quality standards.
Maintained logs for equipment maintenance as required by Agency.
Demonstrated conflict management skills while supervising employees.
Communicated with customers to answer questions or concerns.
Education
Bachelor Of Business Administration - Business
Tarleton State University
Stephenville, TX
2004
Culinary Restaurant Management - Food Preparation
Western Texas College
Snyder, TX
2001
Skills
Performance Evaluations
Food Safety Compliance
Staff Leadership
Employee Scheduling
Workflow Coordination
Team Development
Supply Management
Inventory Management
Staff Supervision
Certification
Area of certification Training - Serve Safe Management expires 2028
Area of certification Training -TABC Certified Timeframe