Trent Brown-Johnson
South Holland,IL
Summary
Detail-oriented Property Coordinator skilled in tenant relations and lease administration within commercial real estate. Expertise in managing building operations and financial reporting, consistently achieving operational excellence and fostering positive relationships with tenants and vendors.
Overview
10
10
years of professional experience
Work History
Property Coordinator
CIM Group
07.2021 - Current
- Maintain positive relationships with tenants, vendors and guests.
- Schedule meetings, events, use of common area conference rooms, etc.
- Prepare invoices for payment by reviewing, coding and processing all accounts payable in accordance with budget guidelines, scanning and inputting into accounting system for payment.
- Obtain certificates of insurance and waivers from tenants, contractors, suppliers and other third parties and assure adherence to safety guidelines pertinent to property visitors, tenants and employees.
- Maintains on-site records in compliance with company policies and procedures including Certificates of Insurance for both Tenants and Vendors, Tenant and Vendor File Maintenance, and Critical date files used to notify management of upcoming dates well in advance of their occurrence.
- Assist with coordination of tenant move-ins/move-outs, lease executions/terminations, and tenant signage.
- Maintain an effective program of producing finished copies of all written materials and correspondence. Update directories and address lists such as the emergency call lists for management office personnel, tenants and vendors.
- Assist property manager with preparation of the monthly report.
- Assist in lease administration, including renewals, amendments, and new leases.
- Conduct regular property inspections and coordinate necessary repairs and improvements.
- Assist in the management of daily operations for the building including maintenance, security, and tenant relations.
- Respond to tenant inquiries and resolve issues in a timely and professional manner.
Operations Coordinator
MB Real Estate
03.2021 - 07.2021
- Supervise various MB Real Estate subcontractors.
- Assist in preparing monthly financial reports and supporting operations reports.
- Assist in preparing portions of Operating Budget.
- Monitored budget and invoice costs for areas of responsibility.
- Acted as a representative agent for the City of Chicago.
- Reported all operational issues to the General Manager.
- Ensured cleaning, security, operational and customer service standards were implemented daily.
- Enforce Park Policies as outlined by Local Ordinances, Park Regulations and Chicago Riverwalk rules.
- Implemented new and existing park policies.
- Work and communicate with other departments, team members and park partners to ensure the park functions effectively.
- Communicated all operational and event information to operational vendors, team members and General Manager.
- Conducted daily operational walkthrough.
Property Intern
Joliet Slammers
01.2020 - 05.2020
- Stadium Operations
- Customer Service
- Ticket Office
- Sales
- Marketing/Promotions
Marketing Intern
EDWARD HOSPITAL ATHLETIC & EVENT CENTER
01.2019 - 05.2019
- Assist in planning and hosting marketing events.
- Assist in planning and staffing of trade shows.
- Seek and analyze competitor marketing material and digital content.
- Support the marketing team.
Summer Analyst
GREENWICH HOUSING AUTHORITY
05.2016 - 08.2018
- Worked with the Senior Asset Manager on managing tenant files and providing oversight of 400 units of affordable housing.
- Assisted in calculating tenant rent, processing tenant rent adjustments and performing annual certifications.
- Filed and reviewed tenant documentation and sent customers checks to the main office.
- Assist in preparing monthly financial reports and supporting operations reports.
- Assist in preparing portions of the Operating Budget.
- Report on all operational issues to the Property Manager.
- Conduct daily property inspections looking for repairs, vandalism, breakages, rust, potential hazards, loose hardware, graffiti, etc.
Education
Bachelor's - arts - Sports Management & Marketing
Lewis University
Romeoville05-2020
Skills
- Tenant relations
- Invoice processing
- Lease administration
- Property inspections
- Customer relationship management
- Problem solving
- Attention to detail
- Time management
- Rent collection
- Work order monitoring
- Staff management
- Preparing property agreements
Timeline
Property Coordinator
CIM Group
07.2021 - Current
Operations Coordinator
MB Real Estate
03.2021 - 07.2021
Property Intern
Joliet Slammers
01.2020 - 05.2020
Marketing Intern
EDWARD HOSPITAL ATHLETIC & EVENT CENTER
01.2019 - 05.2019
Summer Analyst
GREENWICH HOUSING AUTHORITY
05.2016 - 08.2018
Bachelor's - arts - Sports Management & Marketing
Lewis University