Dedicated Service Technician with proven skills in diagnosing mechanical issues and ensuring safety compliance. Strong communicator with a focus on customer service and team collaboration, ready to enhance operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Technician
A1 Ag Services
Fort Recovery
10.2025 - Current
Diagnosed mechanical issues in agricultural equipment, enabling timely repairs and minimizing downtime.
Collaborated with team members to troubleshoot equipment failures, enhancing problem resolution efficiency.
Utilized diagnostic tools to assess and resolve service requests swiftly.
Ensured compliance with safety protocols during all service operations.
Maintained accurate records of service calls and repairs, ensuring streamlined parts management and service tracking.
Performed onsite repair of equipment at customer locations.
Repaired faulty components such as motors, pumps, valves, switches.
Troubleshot electrical circuits using schematics and diagrams.
Team Leader Manager
Tractor Supply Company
Saint Marys
07.2022 - 10.2025
Oversaw customer service standards, effectively resolving escalated issues to enhance customer satisfaction.
Led team in daily operations and ensured efficient workflow.
Assigned and monitored daily tasks for team members.
Trained new employees on safety protocols and company policies, ensuring compliance and preparedness.
Coordinated inventory management and stock replenishment processes.
Conducted regular team meetings to align goals and share updates.
Provided guidance, coaching, and feedback to team members.
Fostered positive work environment, promoting teamwork and employee engagement.
Education
Bachelors in Technical Applied Studies - Agriculture
Wright State Lake Campus
Celina, OH
05-2026
Skills
Technical troubleshooting
Diagnostic tools
Equipment maintenance
Safety compliance
Problem solving
Customer service
Team leadership
Flexible and adaptable
Communication skills
Certification
State Issued Fertilizer Applicator License - Ohio
Accomplishments
Greenhand Degree - Spencerville FFA
Star Greenhand Degree - Spencerville FFA
Proficiency Award - Spencerville FFA
Timeline
Service Technician
A1 Ag Services
10.2025 - Current
Team Leader Manager
Tractor Supply Company
07.2022 - 10.2025
Bachelors in Technical Applied Studies - Agriculture