Trent Collins
Chicago,IL
Summary
Results-driven sales professional with proven expertise in customer service excellence and relationship building. Adept at problem-solving and multitasking in fast-paced environments, consistently achieving increased revenue through effective communication and upselling.
Overview
6
6
years of professional experience
Work History
Server
The Original Pancake House
Chicago, IL
06.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders accurately and efficiently using point-of-sale system.
- Upsell house specialty items for an increase in average ticket size and additional revenue
Account Executive
Uber Technologies Inc.
Chicago, Illinois
10.2024 - 05.2025
- Increased account profitability by cross-selling additional products and services.
- Developed trustful client relationships through regular follow-up communications.
- Generated leads via networking, cold calling, and social media prospecting.
- Cold-called prospective customers to promote business continuity and satisfaction.
Sales Manager
iFOAM Insulation
Chicago, Illinois
06.2023 - 08.2024
- Inspect various areas of clients' homes to assess insulation needs to determine the best solutions.
- Perform weekly audits to ensure that all invoices have been received.
- Communicate between clients and technicians to prevent delays in projects.
- Outreach to new home builders to build a steady, consistent book of business.
District Manager
ADP
Louisville, KY
08.2021 - 12.2022
- Generate new leads and sales through cold calling and digital marketing tools, while maintaining relationships and communication with active clients.
- Consult with business owners to learn about their business needs, and determine which product is the best fit for their goals.
- Collaborate with licensed partners to attach beyond-payroll products to new and existing accounts, resulting in increased revenue.
Server
La Chandeleur
Louisville, Kentucky
02.2020 - 08.2021
- Delivered fast and friendly service to guests in a fast-paced environment.
- Maintained knowledge of the menu, daily specials, and drink pairings.
- Managed multiple tables while maintaining a high level of customer service.
- Handled all cash and credit transactions.
Education
High School Diploma -
Pleasure Ridge Park High School
Louisville, KY05-2014
Skills
- Customer service excellence
- Communication
- Time management
- Problem solving
- Multitasking
- Sales expertise
Timeline
Server
The Original Pancake House
06.2025 - Current
Account Executive
Uber Technologies Inc.
10.2024 - 05.2025
Sales Manager
iFOAM Insulation
06.2023 - 08.2024
District Manager
ADP
08.2021 - 12.2022
Server
La Chandeleur
02.2020 - 08.2021
High School Diploma -
Pleasure Ridge Park High School