Trent Mcnall
Pompton Plains,NJ
Summary
Inside Sales Representative with a proven record of driving sales initiatives to meet customer needs. Skilled in product management, market research, and coordinating inventory. Strong communication and negotiation abilities with a focus on customer satisfaction. Experienced in supporting sales teams and contributing to process improvement.
Overview
13
13
years of professional experience
Work History
Inside Sales Specialist
Boise Cascade
Sugar Land, TX
08.2022 - Current
- Initiated and managed sales processes, meeting customer needs through proactive communication and product recommendations.
- Oversaw product management responsibilities including vendor selection, pricing, inventory monitoring, and ensuring product availability.
- Conducted market research to stay abreast of industry trends, effectively communicating insights to customers and internal teams.
- Coordinated customer inventory levels and facilitated timely order fulfillment by liaising with customer service representatives and shipping personnel.
- Provided support to outside sales staff, assisted in marketing initiatives, and demonstrated a strong commitment to safety and quality.
Administrative Technician
Boise Cascade
Sugar Land, TX
03.2021 - 08.2022
- Support location controller by balancing purchase orders, paying bills, processing credit and debit memos, billing customers, and running reports.
- Create, document, and implement administrative processes to reduce process gaps and effectively train team members.
- Review billing functions to achieve consistent and accurate payments.
- Trained other administrative staff members on office procedures, software applications, and best practices, ensuring consistency in administrative operations across the team.
Forklift Operator / Material Handler
Boise Cascade
Sugar Land, TX
11.2019 - 03.2021
- Drove industrial vehicles and equipment to transport goods and materials, stage customer orders, and load and unload designated trailers and railcars.
- Contributed to operational efficiency by cross-training in multiple departments, improving product knowledge, and fostering productivity while building strong relationships with carriers and team members.
- Led safety initiatives as team lead, organizing monthly meetings to enhance yard-wide safety protocols.
- Maintained current forklift certification as per company policies, ensuring safe equipment operation.
Merchandising Supervisor / Lead Forklift Operator
Costco Wholesale
Sugar Land, TX
06.2013 - 02.2019
- Conducted applicant interviews, recommended hires, and evaluated staff performance; adeptly resolved customer complaints and adjusted policies to meet evolving needs.
- Served as a forklift trainer, ensuring adherence to safety protocols and efficient material handling practices.
- Orchestrated operating schedules to ensure optimal coverage and goal attainment.
Education
Needville High School
Needville, TXRadiologic Technology
Wharton County Junior College
Wharton, TXPsychology
Wharton County Junior College
Wharton, TXSkills
- Highly Efficient and Productive
- Inside sales proficiency
- Product management
- Market research
- Inventory coordination
- Customer communication
- Negotiation skills
- Team support
- Customer satisfaction focus
- Judgment and Decision Making
- Electronic Records Management
- Computers and Technology
- Resource Coordination and Allocation
- Research and Analytical Skills
- Accounts Payable and Receivable
- Microsoft Office Suite
Timeline
Inside Sales Specialist
Boise Cascade
08.2022 - Current
Administrative Technician
Boise Cascade
03.2021 - 08.2022
Forklift Operator / Material Handler
Boise Cascade
11.2019 - 03.2021
Merchandising Supervisor / Lead Forklift Operator
Costco Wholesale
06.2013 - 02.2019
Needville High School
Radiologic Technology
Wharton County Junior College
Psychology
Wharton County Junior College