Trent Walter
Houston,TX
Summary
Dynamic Operations Manager with a proven track record at Postal Plus Business Center, enhancing client satisfaction through strategic planning and streamlined workflows. Skilled in operations management and team leadership, I drive efficiency and foster collaboration, achieving significant improvements in service delivery and client alignment. Proficient in data entry and committed to excellence in customer service.
Overview
8
8
years of professional experience
Work History
Operations Manager
Postal Plus Business Center
01.2022 - Current
- Developed strategic plans to enhance client satisfaction and service delivery.
- Streamlined workflow processes, resulting in increased efficiency across teams.
- Managed relationships with key clients, ensuring alignment with their staffing needs.
Care Provider
Honey Home Health Care
05.2020 - Current
- Developed tailored care plans to boost patient comfort and well-being.
- Assisted with daily living activities, fostering independence among clients.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Coordinated with various departments to implement holistic care strategies.
General Labor Worker
People Ready Staffing
02.2018 - Current
- Streamlined operational processes to enhance efficiency and reduce costs across multiple staffing divisions.
- Directed cross-functional teams to execute strategic initiatives enhancing service delivery.
- Developed training programs to enhance staff performance and ensure adherence to safety protocols and compliance standards.
- Analyzed market trends and operational data to drive informed decision-making and optimize resource allocation.
- Trained new employees on safety protocols and operational procedures.
- Monitored inventory levels and reported discrepancies for timely replenishment.
- Supported team members in completing complex tasks, resulting in improved overall performance.
Education
Office Management
Texas School of Business
Houston, TX08.1992
High School Diploma -
Eisenhower High School
Harris County1990
Skills
- Data Entry Specialist
- 10 key by touch
- Team Leaderahip
- Operations management
- Office Management
- Customer Service
Timeline
Operations Manager
Postal Plus Business Center
01.2022 - Current
Care Provider
Honey Home Health Care
05.2020 - Current
General Labor Worker
People Ready Staffing
02.2018 - Current
Office Management
Texas School of Business
High School Diploma -
Eisenhower High School