Trenton Mennenga
Mesa,USA
Summary
Customer service professional with extensive experience in legal document management/entry and conflict resolution. Known for cultivating strong client relationships and ensuring accurate record-keeping, contributing to higher client satisfaction and operational efficiency. I look forward to landing a career at your company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Clerk
ABC Legal Services
Phoenix, Arizona
12.2025 - 05.2026
- Managed incoming and outgoing correspondence for legal documents and client communications.
- Assisted in organizing and maintaining office files and legal records efficiently.
- Conducted data entry tasks to maintain accurate client information in databases.
- Supported team during case preparation by gathering relevant documentation promptly.
- Maintained cleanliness and organization of common areas to promote a professional environment.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Participated in team meetings to discuss progress on projects or new initiatives.
- Developed forms and maintained filing systems to store confidential client information securely.
- Compiled financial reports by collecting data from various departments within the organization.
Process Server, Document Courier, and Office Clerk
ASAP Serve, LLC
Mesa, USA
01.2022 - 11.2025
- Managed office operations and served legal documents
- Received documents to be served from attorneys, court clerks, and magistrates, and printed them for delivery.
- Conducted research on defendants' schedules, social media, and personal records to locate them for service.
- Prepared affidavits to provide proof of service.
- Handled and routed business correspondence to appropriate departments and staff members.
- Supported business leaders with consistent communication and administrative assistance.
- Organized and maintained physical files and digital records to ensure efficient updates and retrieval by authorized team members.
- Monitored and recorded expenses, reconciling accounts to ensure accurate and compliant financial records.
- Delivered professional customer service via phone, email, and in-person, directing inquiries to the appropriate team members.
- Obtained Officer of the Court certification through testing with the State of Arizona to serve and manage legal documents.
Process Server and Office Manager
Rush Hour Legal Services LLC
Mesa, USA
09.2020 - 12.2021
- Over saw office operations and served legal documents for legal side of company.
- Researched defendants schedules, social media and analyzed personal records to locate defendants.
- Provided proof of service in form of writing an affidavit.
- Received and routed business correspondence to correct departments and staff members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Obtained Officer of the Court license through testing from the State of Arizona to serve and handle legal documents.
Process Server and Court Runner/Courier
Rush Hour Legal
Mesa, USA
09.2018 - 08.2020
- Picked up legal documents from attorneys' offices, legal documentation offices, and individual clients for timely filing and delivery at correct courthouses and offices.
- Completed 15 deliveries daily to ensure prompt document handling across various locations.
- Managed daily processing of over 120 pieces of mail to ensure timely delivery
- Communicated regularly with attorneys and paralegals to strengthen client relationships and support business growth.
Customer Service Representative
Cg Fuel LLC
Mesa, USA
08.2015 - 08.2018
- Handled 50+ calls daily, signing up new customers, retrieving customer data, presenting product information, and processing cancellations.
- Received an average of 98% customer satisfaction, highest in the company the 3 years I was there.
- Developed script for handling cancellations, resulting in 5% decrease in customer cancellations the following year.
- Trained 6 new employees on software and conflict resolution techniques.
Education
Associate's degree - Business
Mesa Community College
Mesa, AZ05-2017
High school diploma -
Mountain View High School
Mesa, AZ05-2015
Skills
- Accounts Receivable
- Accounts Payable
- Account Reconciliation
- Basic Accounting
- Data entry
- Office administration
- Records management
- File management
- File organization
- Filing systems
- Document scanning
- Scheduling appointments
- CRM Software
- Digitization
- General Correspondence
- Financial Report Writing
- Data management
- Attention to detail
- Problem solving
- Team collaboration
- Interpersonal Skills
- Effective communication
- Verbal communication
- Mail handling
- Word processing
- Proofreading documents
- Office Management
- Scheduling
- Records organization
- Scheduling appointments
- Verbal communication
Certification
Officer of the Court, 09/18, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Office Clerk
ABC Legal Services
12.2025 - 05.2026
Process Server, Document Courier, and Office Clerk
ASAP Serve, LLC
01.2022 - 11.2025
Process Server and Office Manager
Rush Hour Legal Services LLC
09.2020 - 12.2021
Process Server and Court Runner/Courier
Rush Hour Legal
09.2018 - 08.2020
Customer Service Representative
Cg Fuel LLC
08.2015 - 08.2018
Associate's degree - Business
Mesa Community College
High school diploma -
Mountain View High School