Trenton Neville
Evansville,IN
Overview
4
4
years of professional experience
Work History
Support Technician
AmeriQual Group
04.2021 - Current
- Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Trained users on how to operate components and systems.
- Managed inventory of hardware components for timely replacement or repair as needed.
Education
Diploma -
William Henry Harrison
Evansville, IN05.2018
Skills
- Troubleshooting abilities
- Remote support
- Technical support
- Troubleshooting skills
Timeline
Support Technician
AmeriQual Group
04.2021 - Current
Diploma -
William Henry Harrison