Trenton Wolken
Jefferson City,MO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Checker
HyVee Foods
12.2021 - 06.2022
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Increased customer satisfaction by efficiently scanning and bagging groceries in a timely manner.
- Assisted customers with product inquiries and handled returns promptly.
- Maintained cleanliness of checkout area, enhancing overall shopping experience.
- Processed payments swiftly to minimize wait times for customers.
Intern
Missouri Cancer Associates
06.2022 - 08.2022
- Managed documentation organization, ensuring easy access to key information for team members.
Teller
Jefferson Bank
12.2022 - 07.2024
- Processed customer transactions efficiently, ensuring accuracy and adherence to banking protocols.
- Assisted customers with account inquiries, providing timely resolutions and enhancing satisfaction.
- Maintained cash drawer integrity, balancing transactions at end of shifts to prevent discrepancies.
- Promoted bank products and services, leveraging interpersonal skills to increase customer engagement.
- Trained new tellers on operational procedures and customer service best practices for seamless onboarding.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Temp Worker
Missouri State Highway Patrol
08.2023 - 07.2024
- Fulfilled Sunshine request for local law enforcement agencies.
- Learned and applied new skills quickly, adapting to various roles as needed within the team.
- Demonstrated reliability by consistently meeting deadlines and maintaining quality standards in work outputs.
Program Assistant
Missouri State Highway Patrol
07.2024 - Current
- Fulfill Sunshine Request for customers.
- Trained new staff on operational procedures, fostering a knowledgeable team environment and promoting continuity.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Managed both digital and physical filing systems and retrieved documents as required.
Education
Helias Catholic High School
1305 Swifts Hwy Jefferson City MO, 6510905-2023
No Degree - Business
Lincoln University
820 Chestnut Street Jefferson City MO 65101Skills
- Teamwork and collaboration
- Multitasking and organization
- Data entry
- Creative problem solving
- Valid Driver's license
- Driven and outgoing
Certification
- I am currently MULES certified
Timeline
Program Assistant
Missouri State Highway Patrol
07.2024 - Current
Temp Worker
Missouri State Highway Patrol
08.2023 - 07.2024
Teller
Jefferson Bank
12.2022 - 07.2024
Intern
Missouri Cancer Associates
06.2022 - 08.2022
Checker
HyVee Foods
12.2021 - 06.2022
Helias Catholic High School
No Degree - Business
Lincoln University
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