Trenton Wolken
Jefferson City,MO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Checker
HyVee Foods
3721 W Truman Blvd, Jefferson City MO, 65109
12.2021 - 06.2022
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Increased customer satisfaction by efficiently scanning and bagging groceries in a timely manner.
- Assisted customers with product inquiries and handled returns promptly.
- Maintained cleanliness of checkout area, enhancing overall shopping experience.
- Processed payments swiftly to minimize wait times for customers.
Intern
Missouri Cancer Associates
1705 East Broadway Columbia MO, 65201
06.2022 - 08.2022
- Managed documentation organization, ensuring easy access to key information for team members.
Teller
Jefferson Bank
700 Southwest Blvd Jefferson City MO 65109
12.2022 - 07.2024
- Processed customer transactions efficiently, ensuring accuracy and adherence to banking protocols.
- Assisted customers with account inquiries, providing timely resolutions and enhancing satisfaction.
- Maintained cash drawer integrity, balancing transactions at end of shifts to prevent discrepancies.
- Promoted bank products and services, leveraging interpersonal skills to increase customer engagement.
- Trained new tellers on operational procedures and customer service best practices for seamless onboarding.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Temp Worker
Missouri State Highway Patrol
1510 East Elm Street Jefferson City MO, 65101
08.2023 - 07.2024
- Fulfilled Sunshine request for local law enforcement agencies.
- Learned and applied new skills quickly, adapting to various roles as needed within the team.
- Demonstrated reliability by consistently meeting deadlines and maintaining quality standards in work outputs.
Program Assistant
Missouri State Highway Patrol
1510 East Elm Street Jefferson City MO, 65101
07.2024 - Current
- Fulfill Sunshine Request for customers.
- Trained new staff on operational procedures, fostering a knowledgeable team environment and promoting continuity.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Managed both digital and physical filing systems and retrieved documents as required.
Education
Helias Catholic High School
1305 Swifts Hwy Jefferson City MO, 6510905-2023
No Degree - Business
Lincoln University
820 Chestnut Street Jefferson City MO 65101Skills
- Teamwork and collaboration
- Multitasking and organization
- Data entry
- Creative problem solving
- Valid Driver's license
- Driven and outgoing
Certification
- I am currently MULES certified
Timeline
Program Assistant
Missouri State Highway Patrol
07.2024 - Current
Temp Worker
Missouri State Highway Patrol
08.2023 - 07.2024
Teller
Jefferson Bank
12.2022 - 07.2024
Intern
Missouri Cancer Associates
06.2022 - 08.2022
Checker
HyVee Foods
12.2021 - 06.2022
Helias Catholic High School
No Degree - Business
Lincoln University