Problem-solving skills
Customer service
Improving customer satisfaction
Cost reduction strategies
Trenton Worden
Laramie,WY
Summary
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Parts Specialist
21st Century Equipment, LLC
10.2023 - 02.2025
- Helped around 10 customers a day with various parts using all of my resources to make customers happy and their needs meet
- Also did all receiving organizing and cleaning along with handling all purchase orders made through the store
- I was also always on time and was able to hit all management goals that were set for me
- Maximized sales opportunities by effectively cross-selling complementary products whenever appropriate during customer interactions.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Chattel/equipment Appraiser
Farm Credit of Southern Colorado
01.2022 - 09.2023
- I appraiser chattel/equipment for farmers that have loans with Farm Credit
- I go to farms and value cattle, feed, grain, equipment and any other chattel they have and are putting up as collateral for their loans
- Maintained high work volume and tight deadlines doing around 40 reports a year.
- Produced reports with detailed valuations.
- Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
Parts Specialist
Central plains equipment
05.2021 - 01.2022
- I was a parts specialist helping farmers get the right parts to fix their equipment
- Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
- Tracked parts use and charged items to customer accounts for billing.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
Farm Hand
Pautler Brothers Farms
05.2020 - 05.2021
- This is my family farm and I have been working on it off and on since 2007
- Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
Natural Program Manager
4M Feeders
08.2020 - 02.2021
- I manage the natural cattle program at 4M's north yard
- This includes all documentation, customer service and management of the cattle
- I also was the head of a processing crew at 4M
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Resident Assistant
Northeastern Junior College
03.2017 - 05.2018
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Improved communication between residents and management through consistent updates and informative newsletters.
Ranch Hand
Grassland seeding
05.2012 - 08.2015
- Assisted laborers by loading and unloading heavy machinery and equipment.
- Cared for about 200 cows by feeding, watering, vaccinating and assisting with birthing.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Moved livestock by herding animals to different ranch locations to avoid pasture damage.
Education
Bachelor of Science - Agriculture Business
University of Wyoming
Laramie 08.2018 - 05.2020
Associate of Science - Agriculture Business
Northeastern Junior College
Sterling 08.2015 - 05.2018
Associate of Science - Agriculture Production
Northeastern Junior College
Sterling 08.2015 - 05.2018
Skills
Timeline
Parts Specialist
21st Century Equipment, LLC
10.2023 - 02.2025
Chattel/equipment Appraiser
Farm Credit of Southern Colorado
01.2022 - 09.2023
Parts Specialist
Central plains equipment
05.2021 - 01.2022
Natural Program Manager
4M Feeders
08.2020 - 02.2021
Farm Hand
Pautler Brothers Farms
05.2020 - 05.2021
Bachelor of Science - Agriculture Business
University of Wyoming
08.2018 - 05.2020
Resident Assistant
Northeastern Junior College
03.2017 - 05.2018
Associate of Science - Agriculture Business
Northeastern Junior College
08.2015 - 05.2018
Associate of Science - Agriculture Production
Northeastern Junior College
08.2015 - 05.2018
Ranch Hand
Grassland seeding
05.2012 - 08.2015
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