Trese Thurmond
Virginia Beach,VA
Summary
Dynamic and highly meticulous Administrative Professional with over a decade of experience in streamlining office operations, providing comprehensive support to executives and teams, ensuring smooth daily business activities. Adept at managing calendars, coordinating meetings, handling correspondence, and organizing workflows to maximize productivity. Expertise in account management, office coordination, and customer relations, with a strong ability to prioritize tasks and meet deadlines in fast-paced environments. A proactive problem-solver, committed to delivering exceptional support and exceeding organization goals.
Overview
8
8
years of professional experience
Work History
Merchandise Specialists
Gem Shopping Network
Duluth, Georgia
02.2023 - 04.2025
- Monitored stock levels to improve product availability and minimize shortages, contributing to sales effectiveness.
- Assisted in conducting inventory audits to identify and rectify discrepancies, fostering accuracy in record-keeping.
- Supported visual merchandising efforts to improve store layout and enhance customer engagement.
Pharmacy Benefits Manager
Alorica
WFH
05.2025 - Current
- Facilitate effective communication with patients, pharmacies, and providers to clarify prescription benefits, co-pays, and plan limitations.
- Achieve seamless mail-order conversions. effectively resolve medication overrides and PA’s. Streamline review determination tasks to enhance overall processing efficiency.
- Analyze and address complicated issues surrounding specialty medication, deductibles/accumulators & HIPAA ensuring effective pharmacy help desk web support.
Material Test Report Clerk
Phoenix Metals
Peachtree Corners, Georgia
06.2021 - 02.2023
- Verified test report accuracy according to industry standards, supporting data reliability.
- Assisted in optimizing data entry processes, improving report delivery times and enhancing efficiency.
- Performed detailed analysis of test outcomes, revealing trends that guided quality control initiatives and minimized errors.
Pharmacist Technician
CVS Pharmacy
Stone Mountain, Georgia
01.2018 - 06.2021
- Processed over 200 daily prescriptions with a focus on accuracy and timely completion.
- Assisted with coordination of prescription authorizations through insurance providers.
- Organized inventory to promote timely restocking and minimize stock discrepancies.
Education
Financial Specialists, Client Service Professional & Tax Prep Certifications - undefined
H&R Block Financial Training
McDonough, GeorgiaAssociates of Arts - Business Administration
University of Phoenix
Atlanta, Georgia8 2019
Business Administration Certification -
Advanced Career Training
Riverdale, Georgia4 2009
High School Diploma - undefined
Central High School
Kalamazoo, Michigan6 1996
Skills
Achieved enhanced cultural intelligence among teams, improving overall collaboration and effectiveness
Elevated cybersecurity awareness within the organization, contributing to a safer work environment
Delivered successful teamwork and collaboration outcomes, resulting in timely project completions
Maintained comprehensive legal and compliance knowledge, reducing potential liabilities
Delivered advanced data analytics and auditing insights that informed critical business strategies
Strengthened stakeholder relationships through effective high-level management practices
Resolved challenges using creative problem-solving and organizational skills, leading to streamlined processes
Maximized productivity through expert use of Microsoft Office Suite, Windows XP, QuickBooks Pro, Google Workspace, Teams, Zoom, Outlook, Gmail, and more
Working Experience
01-2021
Timeline
Pharmacy Benefits Manager
Alorica
05.2025 - Current
Merchandise Specialists
Gem Shopping Network
02.2023 - 04.2025
Material Test Report Clerk
Phoenix Metals
06.2021 - 02.2023
Pharmacist Technician
CVS Pharmacy
01.2018 - 06.2021
High School Diploma - undefined
Central High School
Financial Specialists, Client Service Professional & Tax Prep Certifications - undefined
H&R Block Financial Training
Associates of Arts - Business Administration
University of Phoenix
Business Administration Certification -
Advanced Career Training