Treson McClendon
Southfield,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Business Operations Specialist
The Home Depot Corporate
08.2015 - Current
- Monitored and tracked project execution of tasks.
- Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution.
- Participated in meetings and associated events to help define and achieve organizational objectives.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Senior Guest Advisor
GameStop
02.2012 - 01.2023
- Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
- Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
- Operated and proficiently navigated computer hardware and software applications and performed accurate data entry to optimize guest services.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored and replenished display inventory and restructured according to available stock.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- As a manager, i delegated tasks to associates and made empowered decisions to resolve customer issues.
- Followed merchandising guidelines to present visual representation of the company’s current marketing goal.
Education
Computer Science And Programming
Diploma - Manufacturing Engineering
06.2011
Skills
- Improvement Plan Knowledge
- Issue Research
- Process Improvement
- Excellent Communication
- Attention to Detail
- Standing and Sitting for long periods
- Heavy lifting, Pushing and Pulling
- Calm Under Pressure
- Reviewing, editing and drawing Blueprints
- Skilled Problem Solver
- Shipment Processing
Timeline
Business Operations Specialist - The Home Depot Corporate
08.2015 - Current
Senior Guest Advisor - GameStop
02.2012 - 01.2023
Independence University - , Computer Science And Programming
Cass Technical High School - Diploma , Manufacturing Engineering
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